Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wheeling, WV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,583 reviews
5 stars
753
4 stars
408
3 stars
197
2 stars
70
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff helpfulness; some customers found employees friendly and knowledgeable, while others reported unhelpfulness and rudeness.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with stock levels and incorrect online inventory.
Delivery Issues
Numerous complaints about poor delivery service, including no-shows and damage during delivery.
Pricing Concerns
Many customers felt that prices were high, with some noting overcharging on items.
Store Cleanliness
Generally positive feedback on store cleanliness and organization.
- APAdam PendletonNov 16, 20255.0;)
- SSSamantha SheilOct 25, 20252.0People in this store are rude and it stinks to high heaven. Horrible experience will be driving further away in the future as to not be put through another horrible experience
- DBDavid BoiarskiOct 24, 20254.0Very busy place, friendly empkoyees
- KSKelsi StarrOct 5, 20255.0This has always been my go to place for anything. I am a roofer and I buy most of my items from here. The staff is always super cool and they always seem to have everything I need down to mattresses.. the only thing is u have to make sure u always keep a receipt because they will no longer take anything back without a receipt even for credit
- NNNateOct 3, 20255.0Brad went above and beyond to make sure I got the perfect product. Super helpful and would absolutely return.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wheeling, WV?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Wheeling, WV.
What are the store hours for Lowe's Home Improvement in Wheeling?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on specific dates.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa cards.
What installation services are available at Lowe's Home Improvement in Wheeling?
Lowe's offers various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring installation.
Are there any nearby places where I can get propane exchange near Lowe's in Wheeling?
Yes, Blue Rhino Propane Exchange is a nearby place where you can get propane exchange when visiting Lowe's in Wheeling.
What automotive services are available near Lowe's Home Improvement in Wheeling?
Nearby automotive services include NAPA Auto Parts for supplies, Schmidt Brothers Tire and Service Center and American Tire for tire and automotive repair, as well as Fleet Service Co for truck repair and auto body services.
Are there places to rent trucks near Lowe's in Wheeling for transporting large items?
Yes, Budget Truck Rental is located nearby, offering truck rental services convenient for transporting large purchases from Lowe's.
Can I find food options nearby when visiting Lowe's Home Improvement in Wheeling?
Yes, there are several nearby dining options including Dairy Queen for fast food and ice cream, Bridgelin Chinese Restaurant offering Chinese and buffet-style meals, and Schmidt Brothers Deli & Carryout for deli items and convenience foods.