Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Summersville, WV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
813 reviews
5 stars
411
4 stars
197
3 stars
88
2 stars
38
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude service and long wait times for assistance.
Product Availability
Many customers noted that the store generally has a good selection of products, but some expressed frustration over specific items being out of stock or incorrect orders.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
There is significant dissatisfaction regarding the self-checkout policy, with customers expressing a desire for more staffed registers and quicker service.
Staff Knowledge
While some employees are praised for their knowledge and helpfulness, others are criticized for being unhelpful or lacking product knowledge.
- MSMisty SalisburyNov 1, 20255.0Today I and the hubby went to Lowe's for a few things, that store in Summersville has the most amazing Christmas display I've seen for awhile, I mean it's got decorations for everyone and for every wallet, it is so colorful and I just love to see all the decorations, so it ya like that sort of thing I would recommend stopping by to check it out, now on to more serious shopping stuff, they have the best customer service personnel, if you are looking at something here someone comes to see if you need any kind of help and when you do they help you, with finding things and recommending different things. I really enjoyed my shopping with this store the last few times over there, if they ever see this, thanks to all over there. Clean, quick and friendly store, great day shopping there.
- MCMichelle Daily (Chel)Oct 25, 20255.0I was checking out options for DYI blow in insulation and information seeking at this point. They had everything I would need and brand I wanted was well stocked, good price and was on sale with a certain quantity purchase as well as free rental of the blower machine with a 20/30 bag purchase. The staff was knowledgeable and friendly. Nice store layout and some excellent sales going on. I wasn't particularly shopping for a new oven/range today but found one!
- CJChristopher JohnsonOct 21, 20255.0Found everything I needed. The lady working check out was very helpful and courteous.
- WPWhitney 'Author Winter Paige' PerryOct 7, 20255.0The lady who works the self check is absolutely the sweetest and SO HELPFUL.
- DKDaniel KSep 12, 20254.0Didn't have milwaukee nail gun
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Summersville, WV?
You can find products like appliances, bathroom supplies, building materials, paint, flooring, tools, garden equipment, outdoor furniture, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers services including appliance installations, flooring installation, cabinet and countertop installation, HVAC installation, and more.
What are the store hours for Lowe's Home Improvement in Summersville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM. Note holiday hours may vary.
Does Lowe's in Summersville offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide any recycling or environmental services?
Yes, Lowe's offers recycling services for electronics and light bulbs, among other sustainability initiatives.
How can customers find Lowe's Home Improvement in Summersville?
Lowe's is located at 5200 Webster Road, Summersville, WV 26651.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's Summersville?
Yes, nearby restaurants include Tudor's Biscuit World, Gino's Pizza & Spaghetti House, and McDonald's, perfect for a meal around your shopping visit.
What other services or amenities are located near Lowe's in Summersville?
Nearby amenities include the Blue Rhino Propane Exchange for propane needs and Minute Key for key and locksmith services, making errands convenient.
Are there nearby lodging options for customers visiting Lowe's in Summersville?
Yes, Hampton by Hilton, Hampton Inn Summersville, and Summers Inn are nearby hotels where visitors can stay.