Brand Certified
Lowe's Home Improvement
4.1(1523 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
50 Rhl Boulevard, South Charleston, WV
25309, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(304) 746-7980
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/WV-South-Charleston/0746
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in South Charleston, WV offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,523 reviews
5 stars
823
4 stars
369
3 stars
138
2 stars
58
1 star
135
- MHMichelle Hudnall3 days ago4.0Very helpful employees extremely knowledgeable.
- SBStefen BowenApr 11, 20261.0What happened to this lowes? This use to be one of the best in the area. I literally stood waiting for 27 minutes for someone to come open tools so I could buy a drill. I just kept getting told someone will be here. I eventually just walked out. This isn't the first issue with the store of trying to get someone to help either. Lumber is another big issue. They never have people avaliable for the forklift half the time as well.
- MMMarieFeb 27, 20265.0Had good experience everyone was nice and good help
- NPNicole PittmanFeb 25, 20261.0Appliance buyers beware: To Whom It May Concern, I am writing to express my deep frustration and disappointment with a recent refrigerator purchase from Lowe’s. On December 2, 2025, I purchased a Frigidaire 25.6 cu. ft. standard-depth, side-by-side refrigerator from Lowe’s. The refrigerator was delivered and installed by Lowe’s on December 10, 2025. After only 44 days of use, the refrigerator completely stopped working. I contacted both Lowe’s and Frigidaire on January 15, 2026. Lowe’s informed me that because it had been more than 30 days since the purchase date, they would not return or exchange the unit and that I would need to work directly with Frigidaire under the one-year manufacturer warranty. I followed those instructions immediately. Since then, Frigidaire has sent a technician to my home three separate times, with the most recent visit occurring on February 25, 2026. Despite these service appointments, the refrigerator still has not been repaired. I have now paid over $1,000 for a brand-new appliance that lasted just 44 days and remains unusable. What is most disappointing is the lack of accountability and urgency from both Lowe’s and Frigidaire. As a customer, I trusted that purchasing from a large, well-known company meant standing behind the products sold. Instead, I have been left without a working refrigerator and without a real solution. It feels as though once the sale was completed, my situation became unimportant. Lowe’s may prioritize its professional customers, but homeowners deserve the same level of service and support—especially when a major appliance fails almost immediately after purchase. I am extremely dissatisfied with this experience and would strongly caution others before making a similar purchase. Sincerely, Ron Hardin
- KRKimberly RichardsFeb 17, 20265.0The service I received was outstanding! From walking in the front door to getting help carrying out my merchandise! Emily gets a 🌟 🌟 🌟 🌟 🌟 ! Thank you so much! I'll be back soon!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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