Brand Certified
Lowe's Home Improvement
4.0(2652 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
14725 Apple Harvest Drive, Martinsburg, WV
25401, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(304) 267-7009
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/WV-Martinsburg/0627
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Martinsburg, WV offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Lowe's Home Improvement
14725 Apple Harvest Drive, Martinsburg, WV
25401, United States
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
2,652 reviews
5 stars
1,353
4 stars
589
3 stars
280
2 stars
133
1 star
297
- MHMarissa Holland5 days ago5.0Store manager Chris settle and supervisor Laura l took amazing care of us! Made sure we were set for a new smoker for Memorial Day! We’re so excited!
- JJJP6 days ago4.0Like every other Lowe's out there. This particular one would benefit from more frequent watering on their outdoors/plants department. Their plants are always looking thirsty...
- KHKen and Julie HaislipApr 14, 20261.0We purchased 15 bags of the 2 cubic feet black mulch 4-9-26. We put it down during the day, and this evening our porch was covered with flying black carpenter ants. The flower beds where the mulch was put down, is also covered with the same flying insects. We now have to call an exterminator and spray everything. The Manager, Whitney said there was nothing she could do - no refund or credit. "No one else has complained". I will NEVER buy garden products of any kind from Lowes and I want everyone who buys mulch from Lowes to let them know if you also experience an issue. We can't possibly be the only ones.
- SCShyann ChapmanApr 8, 20261.0I come in here almost daily. Well today I came in this morning after 12:00 walked right into the front door looked down and there was a Grey and white cat, my boyfriend and I are so happy to see then! Then my boyfriend reached down to pet him (didnt see anything that saied we shouldn't pet this cat) and the cat attacs him. Scratched up his hand then let's to the nearest display beside the front door and starts attacking the outdoor furniture, we stood up and found a worker and let him know there's a car in here and it just attacked me and now im bleeding (showed him my boyfriends hand) was told oh yeah thats our car, we feed her and give her water she showed up a while ago and won't leave so we take care of her yes I know she's mean you cant pet her. Well that would have ben nice to know that when walking in.... wasent offered an incident report or anything. My daily trips here will now be somwhere epce thanks so much for the help and customer service, also I was not the only one who tryed to pet the car a family with 2 little girls were trying to pet her as well untill they saw what happened to my boyfriends hand. There should be a warning somewhere letting pepole know DO NOT PET THE CAT HE WILL SCRACH AND BITE
- MTMelba ThorneApr 8, 20261.0My husband and I was in the store and I was trying to help him load lumber on cart and 3 men associates just walked by and didn't offer to help my husband! The one younger guy stayed on his cell phone. We bought $400 of lumber next time maybe we should go to home depot
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Martinsburg, WV?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, tools, paint, garden equipment, and trusted brands like GE, Whirlpool, LG, Samsung, and Craftsman.
What are the operating hours of Lowe's Home Improvement in Martinsburg?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Can I pick up my online order at the Martinsburg Lowe's store?
Yes, in-store pickup is available. You’ll receive an email with pickup instructions and should bring your order confirmation and photo ID.
What payment methods does Lowe's in Martinsburg accept?
They accept American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer installation services for products purchased at the Martinsburg location?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, HVAC, roofing, and more.
How can I return or exchange items bought at Lowe's in Martinsburg?
Most items can be returned within 90 days with proof of purchase at the customer service desk or by starting a return online for Lowes.com orders.
Are there any nearby dining options close to Lowe's Home Improvement store on Apple Harvest Drive?
Nearby dining options include Arby's for fast food, Taco Bell for Mexican cuisine, Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, Waffle House for breakfast, and Papa Johns Pizza.
Where can I get propane or car services near Lowe's in Martinsburg?
Blue Rhino Propane Exchange offers propane nearby. For car services, there are Advance Auto Parts, Quick'N Easy Auto Wash, Ultimate Shine auto detailing, and Union Corner Auto and Truck Repair close to Lowe's.
What nearby stores could I visit for mobile phone needs when visiting Lowe's?
Nearby mobile phone stores include Verizon and Victra — Verizon Authorized Retailer, both offering phone accessories and mobile services.
Are there any banking or postal services near Lowe's Home Improvement in Martinsburg?
Yes, a PNC ATM and a UPS Access Point location for shipping and courier services are nearby to assist you during your visit.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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