Business Details
About
Swimming Pool Supply Store
Flohr Pools is your go-to swimming pool and hot tub builder and service provider in Pennsylvania, Maryland, West Virginia, and Virginia. We pride ourselves on quality construction, reliable service, and exceptional customer care. Specializing in inground vinyl liner and fiberglass pools, we create custom backyard poolscapes to suit your needs and budget. Our extensive selection includes hot tubs, above-ground pools, and accessories from brands like Doughboy. Our expert technicians offer comprehensive services including maintenance, equipment repair, and vinyl liner replacements with top-notch options from Garrett Swimming Pool Liners.
Location
Hours
Reviews
4.7
298 reviews
5 stars
259
4 stars
16
3 stars
8
2 stars4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Travis and the staff consistently received praise for their outstanding customer service, being helpful, knowledgeable, and attentive to customer needs.
Product Knowledge
Customers highlighted the staff's expertise in pool and hot tub products, with many mentioning how staff members provided effective solutions to their pool maintenance issues.
Installation Experience
The installation process for pools and hot tubs was reported as smooth and efficient, with teams being professional and completing jobs on time.
Follow-Up Support
Customers appreciated the follow-up support provided by staff, particularly Travis, who ensured customers were comfortable with their new products and offered assistance after installation.
Pricing and Value
Many reviews noted competitive pricing and good value for products and services, with customers feeling satisfied with their purchases.
- DMDavy MyersOct 21, 20255.0Outstanding customer service!! Travis was extremely helpful, answering all our questions.He made the process so much easier! The whole crew that brought our pool was very friendly, knowledgeable and professional! Can't wait to start using our pool!
- GHGordon HarmonOct 20, 20255.0Great price. On tine delivery. Travis was awesome! Low pressure sales and answered all my questions during multiple calls. Then he also came to my house after install just be make sure I knew how to work the tub and manage the chemicals. Overall great experience!
- JJJimAug 30, 20255.0This store is awesome. Travis and the team are super helpful. They always have what we need for the pool, they’re knowledgeable, and they have great products. We were fighting algae and cloudy water before we came here and their expertise helped us get it figured out with crystal clear water. Customers for life.
- CSChristina StanleyAug 28, 20255.0Highly recommend !! Travis is very helpful and I appreciate the help when needed !!
- JKJake KeckleyAug 27, 20255.0Received a hot tub from Flohrs. From picking out the hot tub to delivery the customer service was phenomenal. Travis asked any questions I had and even followed up after having the hot tub a couple weeks to ensure everything is going okay. I would definitely recommend Flohr pools.
Frequently Asked Questions About Flohr Pools, Inc.
What types of swimming pools does Flohr Pools, Inc. specialize in?
Flohr Pools, Inc. specializes in custom inground vinyl liner and fiberglass swimming pool construction.
Which pool and spa brands does Flohr Pools carry?
Flohr Pools carries brands like Endless Pools, Hot Spring Spas, Freeflow Spas, Caldera Spas, Latham Pools, Doughboy Pools, and Tylo Saunas.
What services does Flohr Pools offer for pool maintenance and repair?
Flohr Pools offers pool and hot tub maintenance, scheduled cleanings, equipment repair and replacement, vinyl liner replacements, pool openings and closings, water testing, and chemical balancing.
What are the store hours of Flohr Pools, Inc.?
Flohr Pools is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
Where is Flohr Pools, Inc. located?
Flohr Pools, Inc. is located at 1230 Winchester Avenue, Martinsburg, WV 25405, USA.
How can I contact Flohr Pools, Inc. for inquiries or customer support?
You can contact Flohr Pools, Inc. by phone at +1 304-263-0985 or via email at poc@flohrpools.com.
Is Flohr Pools, Inc. accredited by any professional associations?
Yes, Flohr Pools is associated with CBP - Certified Building Professional, Home Builders Association (HBA), and Northeast Spa & Pool Association (NESPA).
What nearby places could I visit before or after visiting Flohr Pools?
Nearby places include Gabe's Martinsburg, a discount store for shopping; Food Lion Grocery Store for groceries; and Sheetz, a convenience store and gas station.
Are there nearby financial services available around Flohr Pools?
Yes, John Everson - Private Wealth Advisor, The Myrias Group - Ameriprise Financial Services, and CNB Bank are nearby financial service providers you can visit.
What nearby services are available for parcel shipment and courier needs near Flohr Pools?
The UPS Access Point location nearby offers courier and delivery services, as well as shipping and postal services.