Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Logan, WV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
Norman Morgan Boulevard, USRt 119, Logan, WV
25601, United States
Hours
Reviews
4.1
644 reviews
5 stars
336
4 stars
162
3 stars
58
2 stars
32
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are reported as rude or unresponsive.
Checkout Experience
Customers expressed frustration with the lack of cashiers and reliance on self-checkout, leading to dissatisfaction.
Product Availability
Frequent complaints about inventory issues, with customers unable to find items that were listed as in stock.
Management Issues
Several reviews highlight poor management and communication, particularly regarding delivery and order fulfillment.
Store Cleanliness
Generally positive remarks about store cleanliness and organization, though some customers noted areas needing improvement.
- CVCharles VanceNov 12, 20255.0Great staff and service!
- JHJeremy HopsonNov 6, 20254.0Always has what I'm looking for as far as any kind of home improvement
- JJJohnOct 22, 20251.0My wife and I have spent thousands of dollars at Lowe’s. They sold us 2 bad water heaters and we had a hell of a time trying to get a refund which we did not get. They did give us credit but not the full price that we spent so we lost money. I advise everyone not buy anything electrical from these crooks you will regret it. Unless it’s an emergency situation and Lowe’s is the only option I’m done wasting money at Lowe’s. We’ll go to Home Depot or Menards.
- LBLora BrowningAug 13, 20252.0Everything was fine until time to check out, only self checkout, I despise self checkout, I saw 2 other people leave their shopping cart and walk out when they seen it was only self checkout
- JHJamie Goodson HagerAug 9, 20255.0Have to brag on the lady at Logan Lowes name is Tia she helped me so much and took her time and helped me with no hesitation.. u don't get this type of service anymore .. awesome awesome service 💕
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Logan, WV offer?
Lowe's offers a wide range of products including appliances, bathroom supplies and vanities, building supplies, concrete, electrical, faucets, flooring, garden tools, grills, hardware, heating & cooling, home décor, kitchen essentials, lawn mowers, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, washers & dryers, windows & doors, and more.
What are the operating hours for Lowe's Home Improvement in Logan, WV?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM. Holiday hours vary with some closures on Thanksgiving Day and Christmas Day.
Does Lowe's Home Improvement provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be provided for any status changes.
What payment methods are accepted at Lowe's Home Improvement in Logan, WV?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa cards for payments.
Are installation services available at Lowe's for products purchased?
Yes, a variety of installation services are offered including appliances, countertops, flooring, cabinets, doors, lighting, blinds and shades, HVAC, roofing, and more.
Is Lowe's Home Improvement wheelchair accessible and do they offer recycling services?
Yes, the store has wheelchair accessible parking and offers recycling for electronics, light bulbs, and batteries.
What nearby places of interest are located close to Lowe's in Logan, WV?
Nearby places include Logan WV Tent Event (automotive services), UPS Access Point location, Shoe Show and Shoe Show Mega Store (retail), Lincoln Primary Care Center (medical services), Fountain Place Cinema 8, and several restaurants such as Subway, Arby's, Burger King, and Papa John's Pizza.
Can customers visit nearby shopping centers or entertainment venues around Lowe's in Logan?
Yes, Fountain Plaza shopping center and Fountain Place Cinema 8 cinema are nearby, providing opportunities for shopping and entertainment before or after visiting Lowe's.
What dining options are available near Lowe's Home Improvement in Logan?
Near Lowe's, customers can find various dining options including Subway, Arby's, Burger King, and Papa John's Pizza for quick and convenient meals.