Lowe's Home Improvement

4.0
979 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lewisburg, WV, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
20 Gateway Boulevard, Lewisburg, WV
24901, United States

Hours

Reviews

4.0
885 reviews
5 stars
437
4 stars
218
3 stars
104
2 stars
43
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including difficulty finding assistance and unhelpful staff.

Product Availability

Customers appreciated the wide selection of products but expressed frustration over inconsistent stock levels and pricing discrepancies.

Store Cleanliness

The store was generally noted as clean, with some customers highlighting the cleanliness of the restrooms.

Staff Knowledge

While some employees were praised for their helpfulness and knowledge, others were criticized for lacking product knowledge and being unresponsive.
  • CW
    Chicago Wolf
    Jan 3, 2026
    1.0
    Worst customer service online and in person
  • ES
    Emily Stroud
    Dec 30, 2025
    5.0
    My baby had a massive blowout while husband was shopping. Clean restroom with changing table was perfect for the occasion
  • RS
    Randy Siy
    Dec 30, 2025
    5.0
    It was a fun visit. I didn't buy anything. I was looking around to get some bathroom and shower remodel ideas. I was able to look at their wide selection of flooring, vanities, toilet and shower set ups. Gave me a lot of ideas on my next project and how much it would possibly cost.
  • DF
    Dr. J. R. Farrington
    Nov 15, 2025
    1.0
    I asked the customer service desk to send someone to help me with hardware. No one ever came to assist me. Do not go to this store unless you do not need customer service.
  • JJ
    Justice
    Oct 30, 2025
    1.0
    Worst place to deal with ever! Bought a Whirlpool oven that’s still under warranty and it locked up so called them and we got the run around, so we called the manufacturer and they were so upset and apologized over and over again and scheduled a technician immediately and they are calling Lowe’s to talk to them about our experience! We should have known better than to go back to Lowe’s but unfortunately we did to buy a refrigerator and one would think living within 2 miles that they could deliver before noon as my husband works but NO! We had to re-schedule/cancel once and was told by the driver that he doesn’t load the truck and the people who do don’t know how and put our refrigerator in the very back making it the last delivery not the first. On the day it was re-scheduled, they did the same exact thing! So we just canceled the entire purchase because I still haven’t got my oven fixed and I don’t trust that my refrigerator will be installed correctly and if something goes wrong with it ? I’m just not sure now that they are not going to give us the same treatment! We are completely done with Lowe’s now! Done and dusted! Horrible customer service but very nice installation man for my oven!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.