Business Details
About
LaundromatDry CleanerCommercial Cleaning ServiceClothing Alteration ServiceShoe Repair Shop
Experience hassle-free laundry with our doorstep delivery service, available throughout the Greater Martinsburg, WV area. Whether you need a consistent weekly solution or just occasional assistance for those overflowing hampers, our service is designed to adapt to your schedule. Enjoy more free time as we take the laundry off your hands, right at your doorstep.
Location
Whale of a Wash Laundry Delivery
65 Roaring Lion Drive, Hedgesville, WV
25427, United States
Hours
Frequently Asked Questions About Whale of a Wash Laundry Delivery
What services does Whale of a Wash offer that can help save me time?
We offer 3 main ways you can save time on laundry needs.
Self Service Laundromats with large capacity washers and dryers at affordable prices.
Drop Off Laundry Service: Our trained and caring attendants will process your laundry for you the way you want it done. Just leave the work to us and pick up your items at another time.
Laundry Pickup and Delivery: Experience hassle-free laundry with our doorstep delivery service, available throughout the Greater Martinsburg, WV area. Whether you need a consistent weekly solution or just occasional assistance for those overflowing hampers, our service is designed to adapt to your schedule. Enjoy more free time as we take the laundry off your hands, right at your doorstep.
What do I need to do before dropping off my laundry or scheduling a pickup?
Please ensure that your items are devoid of any personal belongings, such as wallets, phones, or keys. Also, remove any items that you do not wish to be laundered. We recommend emptying pockets and checking for loose items. Anything we find will be returned to you as it was found.
Ensure your items are in a clearly marked bag (we sell those, too!) on your doorstep where our driver is sure to find it. Make sure it is ready prior to your scheduled pickup window. For example, you scheduled your pickup to happen between 10a-2p. Have everything outside before 10am!
Your items will be returned in clear plastic or a Whale Logo bag or a combination of both.
What items can I send in for full service laundry?
We accept a wide range of items, including clothes, bedding, towels, and linens. It is best to check with our staff if you have any unique or delicate items to ensure proper handling. You can bring in fragile items too, if you’d like to send them out to be Dry-Cleaned, we will happily accommodate that request.
At this time, Dry Cleaning cannot be sent in with Pickup and Delivery services. We do offer shirt service (wash, press, starch, hang) with Pickup and Delivery as well as with Drop Off.
How long does it take for full-service laundry to be ready?
The turnaround time for full service laundry varies depending on the volume, type of items, and any additional services requested. Generally, it can take between 24 and 48 hours. We try our hardest to get your items back upon your requested schedule. Dry Cleaning takes 7 days to be returned to our store. Shoe repair and alterations can be between 2-4 weeks.
What if I have specific instructions for washing my items?
If you have specific instructions or preferences for washing certain items, please inform our staff at the time of drop off or pickup/delivery scheduling. We will do our best to accommodate your needs and if we have questions, we will contact you at the phone number given.
Can I request special treatments like ironing or stain removal?
Yes, we offer additional services such as ironing, stain removal, and more. Please let our staff know your requirements, and we will provide you with a quote for these services.
How does payment work?
For Pickup/Delivery, a valid credit card number is due at the time of scheduling, but we charge your card only when your items have been processed and are ready for delivery. You’ll be notified at every step of the way via text message.
What are the main laundry services offered by Whale of a Wash Laundry Delivery?
Whale of a Wash offers self-service laundromats, drop-off laundry service, and laundry pickup and delivery throughout the Greater Martinsburg, WV area.
How can I prepare my laundry for drop off or pickup?
Ensure your items are free of personal belongings, in a clearly marked bag on your doorstep before your scheduled pickup window, and ready for collection. Items will be returned in clear plastic or a Whale Logo bag.
What types of laundry items can I send in for full service?
You can send clothes, bedding, towels, linens, fragile items, and request dry cleaning or shirt services. Dry cleaning is not available for pickup and delivery currently.
What is the typical turnaround time for full-service laundry including dry cleaning?
Full-service laundry generally takes 24 to 48 hours. Dry cleaning requires 7 days, while shoe repair and alterations take 2-4 weeks.
Can I specify special washing instructions or treatments?
Yes, you can inform staff of any specific washing instructions or request special treatments like ironing and stain removal, which will be quoted accordingly.
What payment options are available for laundry services?
Payments can be made via credit card at scheduling with charges applied after processing. Accepted options include American Express, Visa, Mastercard, Discover, Android Pay, Apple Pay, Samsung Pay, and contactless payments.
What are Whale of a Wash's pickup and delivery hours?
Pickup services are available Tuesday through Saturday from 10:00 AM to 6:00 PM; the business is closed for pickup on Mondays and Sundays. Online services are available 24/7 every day.
How can nearby places be helpful when visiting Whale of a Wash Laundry Delivery?
Nearby places like Philly Cheese Steak Plus and King’s New York Pizza offer convenient dining options before or after your laundry visit; Food Lion Grocery Store and Martin's provide grocery shopping nearby, making it easy to run multiple errands in one trip.
Are there other useful services near Whale of a Wash Laundry Delivery?
Yes, services like U-Haul Neighborhood Dealer for truck rentals, Bank of Charles Town for banking needs, and Reed's Pharmacy for medical supplies are nearby and can be accessed conveniently during your visit.
Can I find childcare options near Whale of a Wash Laundry Delivery?
Butterflies and Bullfrogs Daycare Center and Village Square Learning are nearby childcare and preschool facilities, which may be helpful for parents visiting the laundry.