Lowe’s in Fayetteville, WV is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being rude or unhelpful.
Product Availability
Customers noted a good selection of products, but some reported frequent stock issues and higher prices compared to competitors.
Store Environment
The store is generally clean and well-organized, but some customers experienced issues with employee behavior and management.
Staff Knowledge
While some staff members are recognized for their knowledge and assistance, others are seen as lacking information or being dismissive.
Delivery Issues
Several customers reported problems with delivery services, including delays and miscommunication regarding product handling.
JF
Jon Friend
Nov 25, 2025
5.0
Best Lowe's I have dealt with in the country. TR at the pro desk is the man and the employees are helpful here. It's nice to see the same faces each day and know they are sticking around.
DW
Devonny Woods
Oct 11, 2025
1.0
Melissa in the self checkout (older grey haired woman with glasses) was very rude, dismissive, and passive aggressive to me and my father when we were visiting 10/11/2025 at around 8pm. Do not visit the self checkout in the evening. Not worth the hatefulness
AN
Alice Neff
Oct 11, 2025
4.0
Great selection and prices are on average as any other home goods store. Workers are friendly for the most part.
TJ
Tam J
Aug 29, 2025
3.0
I prefer cashiers over self checkout. I am not paid to work there.
TW
Todd White
Jul 16, 2025
3.0
Had what we needed. Customer service was lacking. Asked employee about lights we needed and was basically abandoned.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Fayetteville, WV?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Fayetteville, WV?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 9:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Are installation services available at Lowe's Fayetteville, WV?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, cabinets, lighting, and more.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned starting in your Order History portal. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's in Fayetteville, WV?
Nearby places include Blue Rhino Propane Exchange, Minute Key locksmith services, Gino's Pizza and Spaghetti House, Starbucks coffee shop, and Domino's Pizza.
Is there a coffee shop near Lowe's in Fayetteville for a quick break?
Yes, Starbucks is located nearby where you can enjoy coffee and snacks before or after your visit to Lowe's.
Which dining options are available close to Lowe's Home Improvement in Fayetteville?
You can find several nearby dining options such as Gino's Pizza and Spaghetti House, Kobe Asian Fusion for sushi and Asian cuisine, Domino's Pizza, Arby's, KFC, and McDonald's.