Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Clarksburg, WV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,519 reviews
5 stars
811
4 stars
385
3 stars
150
2 stars
65
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness while others are criticized for being unhelpful or rude.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about incorrect orders and stock issues.
Delivery Issues
Numerous complaints about delivery delays and mishaps, leading some customers to seek alternatives.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Employee Attitude
While some employees are noted for their friendliness and helpfulness, others exhibit a lack of engagement or negative attitudes.
- HLHien LeNov 8, 20251.0I came here to buy a garage door opener and paid $401.00 dollars and they will come and I stall and call me and I have been waiting for four days and they have scheduled but have not came in for four times and have not given me a reason. I have went to the store three times and they will not return my money and I have paid with a credit card and still they will not return my money. They keep lying to me and telling to come to the store to give me my money but every time I go they tell me they can’t give me my money back. I will the manager, Brenda, and racist me because I am Asian. I will call for Mike, the store manager and she told me to go ahead and call him. I dậy that I will sue the store and she said to go ahead.
- EYErica YoungNov 2, 20254.0Good customer service
- JRJohn RunyonNov 1, 20252.0Go to Menards or HD
- JHJessica HaagOct 7, 20251.0Bought a $5,000 door. They rescheduled twice. Then when it finally came almost 4 months after I ordered it, it was the wrong color. So I still don't have a door and don't know when I'll get it. So I'm seriously considering cancelling it and going somewhere more reliable
- BMBrian MurraySep 28, 20254.0Impressed with the staff, cleanliness and Veteran friendly attitude. Availability of items is good, and staff is pretty helpful. Also, no Bridgeport tax! It's worth crossing the street.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Clarksburg, WV?
You can find products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, kitchen essentials, paint, patio furniture, tools, and more at Lowe's Clarksburg.
What services does Lowe's Home Improvement offer?
Lowe's offers services such as installation for appliances, cabinets, flooring, HVAC, lighting, roofing, plumbing, and more, along with free delivery, free haul away, and easy returns and exchanges.
What are the store hours for Lowe's Home Improvement in Clarksburg?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted on their website.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account to receive updates.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there translation services available at Lowe's store in Clarksburg?
Yes, Lowe's offers translation services in English and Spanish, with additional in-store translation services available for other languages.
What nearby places can help me with propane needs when visiting Lowe's?
Blue Rhino Propane Exchange is nearby, providing propane supply services that you might find convenient during your visit to Lowe's.
What nearby dining options are available around Lowe's Home Improvement?
Nearby dining options include Shogun Japanese Steakhouse, Ruby Tuesday, Olive Garden, McDonald's, MrBeast Burger, and The Honey Baked Ham Company, perfect for grabbing a meal before or after your shopping trip.
Are there any nearby stores for electronics or mobile phones near Lowe's in Clarksburg?
Yes, there are Sprint Store and T-Mobile stores nearby, convenient for your electronics and mobile phone needs while visiting Lowe's.