Brand Certified
Lowe's Home Improvement
4.0(1881 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
5750 MacCorkle Avenue SE, Charleston, WV
25304, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(304) 926-6700
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/WV-Charleston/0675
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Charleston, WV is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,881 reviews
5 stars
992
4 stars
425
3 stars
191
2 stars
101
1 star
172
- JTJosie Travos5 days ago1.0Absolutely the worst service ever. When you finally track down an employee with a question they can answer they take you to a button to push for help and the loud speaker says assistance needed......No ONE EVER shows. I just can't stand this store. It is worth the long trip to Home Depot in South Charleston.
- TTthe4rds6 days ago5.0Found what we were looking for. There is always a pretty good selection of home goods. We can usually find what we are looking for and often things we are not.
- PCpatrick clarkMar 8, 20262.0Had to wait in curbside pickup before I called the store. They stated nothing had popped up on the screen so then they couldn’t find the order with my phone number and both my cell and home phone are on the account. They finally found it with Patrick on the order. I don’t know what’s going on with your system Lowe’s in Kanawha city wv, something Isint working right. Had to cancel and order yesterday my wife had to go in I can’t because I just had back surgery.. she couldn’t find it and no one was there to help her find it so I cancelled and called the manager. If I hadn’t called for the status of the order I would have still been waiting on it.
- HAHillbilly AbbottMar 7, 20261.0Rude people, no help anywhere to be found, rhe store is always dirty
- EHErich HertzogFeb 28, 20261.0I usually shop at this Lowe’s, but my recent visit was disappointing. The front‑of‑store staff for Lowes Pro services for companies were unhelpful, offered no suggestions, and didn’t assist me in finding and exchanging an item. I’m leaving a negative review to reflect this experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Charleston, WV?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Charleston, WV?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
What services does Lowe's Home Improvement provide?
Services include installation for appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery options for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if the status changes.
Can I return or exchange items at Lowe's, and what is the policy?
Most items can be returned within 90 days with proof of purchase. Online returns can be initiated through your Order History, and in-store returns require proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Charleston?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can get my keys copied or replaced when visiting Lowe's?
Yes, nearby minuteKEY locations offer key and locksmith services which can be convenient before or after your visit to Lowe's for home improvement needs.
Where can I get propane exchanged near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby and provides propane exchange services, ideal for customers looking to refill propane tanks for grills or outdoor equipment purchased at Lowe's.
What dining options are available near Lowe's Home Improvement in Charleston, WV?
Several restaurants like Charleys Cheesesteaks and Wings, Fujiyama Japanese Steakhouse, Arby's, Plaza Maya 2, Pizza Hut, and Su-Tei Restaurant are nearby, offering a variety of cuisines for a meal before or after your shopping trip.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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