Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Buckhannon, WV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
861 reviews
5 stars
434
4 stars
216
3 stars
101
2 stars
38
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with difficulty finding staff and unhelpful employees, leading to frustration.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including delays and cancellations, causing dissatisfaction among customers.
Product Availability
Customers frequently mentioned issues with stock levels and inaccurate online inventory, resulting in wasted trips to the store.
Store Management
Feedback indicated that the store is poorly managed, with ineffective staff training and lack of accountability for mistakes.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and positive interactions.
- JMJosetrino MadrigalOct 27, 20255.0Plantas a 75%de descuento.
- KOKevin OOct 6, 20251.0Miss the face to face checkout and this self check out takes longer. Whatever Lowes if no one has jobs then how are they suppose to pay for things?
- BQBrian QuinnSep 3, 20251.0Bought a stackable washer and dryer for $2,000. It was in stock. Employee rang me up and asked if I wanted it delivered. I said so long as I had it by the next day. Paid and left, 4 hours later they called to let me know they didn’t even have the appliance and that it wouldn’t be delivered until 7 days later. If you don’t see the item in the box, don’t buy it from this Lowe’s because you may never see it.
- RLRodger LindemannSep 2, 20254.0It's Lowe's. You know what you are getting into if you go there.
- BMBranson MathessSep 1, 20252.0The lumber selection was so terrible, I left empty handed and drove to Menard's in Bridgeport.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Buckhannon, WV?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, lawn and garden equipment, outdoor furniture, plumbing supplies, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Buckhannon?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25).
Does Lowe's in Buckhannon offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement in Buckhannon?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and check.
Are there any installation services available at this Lowe's location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, doors, windows, roofing, and more onsite.
Where is Lowe's Home Improvement located in Buckhannon, WV?
Lowe's is located at 40 Clarksburg Road, Buckhannon, WV 26201.
What nearby places can I visit when shopping at Lowe's in Buckhannon?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and microtel Inn & Suites by Wyndham Buckhannon if you need accommodation.
How can the nearby Blue Rhino Propane Exchange benefit Lowe's customers?
Lowe's customers can conveniently get propane tanks exchanged at Blue Rhino Propane Exchange located nearby, which is helpful for outdoor grills and heating needs.
Are there dining options near Lowe's Home Improvement in Buckhannon?
Yes, Buffalo Wild Wings is a nearby restaurant where customers can enjoy American-style food and wings before or after shopping at Lowe's.