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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Buckhannon, WV, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
869 reviews
5 stars
439
4 stars
216
3 stars
101
2 stars
38
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and long wait times for assistance.
Product Availability
Customers frequently experienced issues with product availability, including discrepancies between online stock and in-store inventory.
Delivery Issues
Numerous reviews highlighted problems with delivery, including delays and cancellations, leading to customer frustration.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, many expressed dissatisfaction with the overall lack of assistance in the store.
Store Management
Several reviews criticized the management of the Buckhannon location, citing poor organization and ineffective handling of customer complaints.
- MGMark GerlachDec 17, 20251.0Terrible customer service. My fridge arrived without the ice maker that I had ordered and paid for. Thoroughly disgusted with their customer service. They did not even offer to ship the item to me, but offered to charge me another delivery fee. I will never again shop Lowe's, nor will I recommend them.
- SCSusy CazarinDec 5, 20255.0Thank you Yohanis & Joel! Very kind and friendly delivery. I live in a small space. I was wory the fridge with the dolly would not fit. No dolly. This 2 guys just lift the fridge and installed it in 5 minutes! Love my new fridge.
- EEErinDec 4, 20251.0I was looking at over the range microwaves. It stated they had 3 in stock. So I went to the store and asked about getting one. They said they didn’t have any. I asked about another one and they didn’t have any either. The website said they had 2 in stock. I went to the front desk and when the item was looked up it said they had 7 of the first one I wanted. This lady went to look for it and they didn’t have any at all. I ordered from the Clarksburg, WV Lowe’s. They had 5 in stock. And it was ready in 2 hours for pickup. I won’t go back to Buckhannon, WV Lowe’s again. It’s a waste of time when the website says one thing and they don’t have it.
- JSJames StreetsNov 28, 20251.0Absolutely costed me money with Ai answering there phone home Depot is my next Solution.........
- JMJosetrino MadrigalOct 27, 20255.0Plantas a 75%de descuento.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Buckhannon, WV?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, lawn and garden equipment, outdoor furniture, plumbing supplies, and more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Buckhannon?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on Thanksgiving Day (Nov 27) and Christmas Day (Dec 25).
Does Lowe's in Buckhannon offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if the status changes.
What payment options are accepted at Lowe's Home Improvement in Buckhannon?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and check.
Are there any installation services available at this Lowe's location?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinetry, doors, windows, roofing, and more onsite.
Where is Lowe's Home Improvement located in Buckhannon, WV?
Lowe's is located at 40 Clarksburg Road, Buckhannon, WV 26201.
What nearby places can I visit when shopping at Lowe's in Buckhannon?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and microtel Inn & Suites by Wyndham Buckhannon if you need accommodation.
How can the nearby Blue Rhino Propane Exchange benefit Lowe's customers?
Lowe's customers can conveniently get propane tanks exchanged at Blue Rhino Propane Exchange located nearby, which is helpful for outdoor grills and heating needs.
Are there dining options near Lowe's Home Improvement in Buckhannon?
Yes, Buffalo Wild Wings is a nearby restaurant where customers can enjoy American-style food and wings before or after shopping at Lowe's.