Lowe's Home Improvement

3.9
1246 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Barboursville, WV Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
700 Mall Road, Barboursville, WV
25504, United States

Hours

Reviews

4.0
1,140 reviews
5 stars
564
4 stars
278
3 stars
124
2 stars
46
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and long wait times for assistance.

Product Availability

Customers appreciated the wide range of products available, but some experienced issues with stock and delivery.

Store Cleanliness

Many reviews highlighted the cleanliness and organization of the store, contributing positively to the shopping experience.

Checkout Experience

Several customers expressed frustration with the checkout process, particularly with self-checkouts and lack of cashiers.

Staff Knowledge

While some staff were noted as knowledgeable and helpful, others were criticized for being unhelpful or lacking product knowledge.
  • SB
    scott bowman
    2 days ago
    1.0
    Not any employees to be found for help!
  • KK
    Kenneth
    Nov 1, 2025
    1.0
    Been waiting for over an hour now. Purchased 4 pallets of flooring. And have been setting here waiting asked twice. They said they're working on it. So figured I had time to leave a review. Hopefully I get my materia today. To be determined.
  • SK
    Shawn King
    Oct 20, 2025
    5.0
    Always my go to for tools and supplies
  • WW
    WVrambler
    Oct 17, 2025
    5.0
    Sam in the appliances department did a great job helping me get the new hot water heater I need. I feel he went above and beyond.
  • BB
    brguestflorida
    Oct 6, 2025
    5.0
    Autumn was AMAZING!!! The epitome of great customer service! Thank you again for all your help!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.