Lowe's Home Improvement

4.0
1253 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Barboursville, WV is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
700 Mall Road, Barboursville, WV
25504, United States

Hours

Reviews

4.0
1,147 reviews
5 stars
569
4 stars
279
3 stars
124
2 stars
47
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were praised for being helpful, many customers reported long wait times and difficulty finding assistance.

Product Availability

Customers appreciated the wide variety of products available, but some experienced issues with stock and delivery.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Several reviews mentioned frustrations with self-checkout only options and long waits at the registers.
  • CV
    Chris Vickers
    Jan 5, 2026
    2.0
    Was in the plumbing section of Lowe’s. And like always there was no one to help. They hire specialists to be in these spots to help you with your projects. Unfortunately most are never there. Or in my case this day they are somewhere else doing who knows what. This day I ask two employees one running a fork lift the other guiding him ,if they worked in plumbing “sorry no we don’t” I asked if the specialist was there. They said he is somewhere in the store I think in the back. Here’s what shocked me. They said let’s see if we can help you. Derick and Devon Neither had any idea what I was talking about but took the time to help me find the parts I needed. Then helped me look up if they would work on google. If they was the right size. These guys could’ve just said sorry and kept doing what they were doing, but they didn’t. They took the time understood what customer service was. And that little bit of time It helped me finish my project. Derick and Devon are the reason I wrote this review. Yes it’s one star for the store but it’s five stars for the two employees. I know they won’t get a raise or they won’t get anything for this because I work in customer service and I know employees don’t get raises for an Compliment. But they should again thank you Devon and Derick for being upstanding Lowe’s employees.
  • AL
    AJ Lopez
    Dec 28, 2025
    5.0
    Really good place.
  • WT
    World Traveler
    Dec 18, 2025
    5.0
    Dakota Moss is amazing give that man a pay raise!
  • LF
    Lee Fulks
    Nov 25, 2025
    4.0
    fast service and wude variety
  • SB
    scott bowman
    Nov 22, 2025
    1.0
    Not any employees to be found for help!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.