Extra Space Storage

4.8
526 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1485 Corporate Center Dr in West Bend, WI today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, drive up climate controlled units, heated loading bay, military discount, wide drive isles, workshop units available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1485 Corporate Center Dr, West Bend, WI
53095, United States

Hours

Reviews

4.8
526 reviews
5 stars
488
4 stars
19
3 stars
4
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Kaylee and Cathy, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure.

Accessibility

Customers appreciated the easy access to units and the convenience of the facility.

Rate Increases

Several customers expressed dissatisfaction with frequent and significant rate increases.

Mixed Experiences

While many reviews are positive, there are some complaints regarding service availability and operational issues during inclement weather.
  • RF
    Rebecca French
    3 days ago
    5.0
    Amazingly helpful customer service! Answered all my questions and made getting a unit very easy!
  • IA
    Itz Fly Ant
    3 days ago
    5.0
    Cathy was great, really helpful, place is very clean and well taken care of.
  • BH
    Brandi Harrington
    4 days ago
    5.0
    Everyone there is so great. Top notch customer service. The facility is always clean. The app makes it very easy to pay and manage my account. If I weren't moving I would keep my unit, but they make the move out process easy and stress free also. Love that my belongings are secure and out of the elements!
  • MS
    Miko Sanchez
    4 days ago
    5.0
    Cathy was definitely a big help and a kind human being
  • NS
    Neal steinly
    Dec 10, 2025
    1.0
    Saturday after Thanksgiving closed even through they said they were open. Called the number got mequon Wisconsin and not west bend they said no one was available to work. So the office was closed and I needed a new key to get in lost a customer because of It. So had to wait till Monday. Problem fixed. But lost a customer. UPDATE Now Wednesday the 10th of December I drive over to get into storage. I have a couple hours there to unload tools and organize my little work car. However I can't get in, the snow plows have covered the entrance to the gate and my work car got high centered and can't access the storage unit. Not plowed not safe and no access. So i drive around to the front low and behold no one is working. How do I know. 8 inches of fresh snow in the parking lot and not one tire track into the office area or parking lot. It stopped snowing at 4 am how do I known cause I was awake and up. So office closed all day and I can't get in. We pay 220 per month for you to be open when you say. We are requesting 4 .months free or face a lawsuit over missed work opportunities for me lost revenue and false advertising. it's Wisconsin it snows how are you people going to fix this for me and my family? Is it my fault you can not keep a staff or have the driveway plowed for safety ? Pathetic pathetic just absolutely sad run business. It's a joke oh but you want your money every month. So now I want mine. Better hurry up and make me an offer cause now I have had it.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.