Find everything you need for home upgrades at Lowe’s in Wauwatosa, WI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and unhelpful staff.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration during their shopping experience.
Store Cleanliness
The store is generally reported as clean and well-organized, making it easier for customers to find what they need.
Pricing
Many customers appreciated the competitive pricing and good deals available at Lowe's.
Staff Knowledge
There were several comments indicating that staff knowledge and training were lacking, leading to customer dissatisfaction.
JD
Jeffrey Dirmeier
2 days ago
5.0
Good inventory on lots of many different products.. Clean and well organized store.
PS
Professional John Sanheim
Jan 4, 2026
5.0
The staff here was awesome, a little hard to find someone at first. The gentlemen who assisted me knew more about plumbing than myself which assisted greatly in finding the correct material.
DD
Deon Duke
Dec 27, 2025
5.0
Great prices great merch
B2
Big Lar 2.0
Dec 27, 2025
5.0
Love Lowe's & all the people that work there.
MM
Maureen
Dec 7, 2025
5.0
Von & Nicole the Mrg. on duty were extremely helpful on a return. Both were efficient, customer focused & professional. They should be commended for their high quality service. This is the only second time I’ve been at the store & would come more often but I live quite a distance from it. But I will be sure to come again. Thank you Nicole & Von.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wauwatosa?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement.
What are the store hours of the Wauwatosa Lowe's location?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and can differ on specific dates.
Does Lowe's in Wauwatosa offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Wauwatosa location.
How can I check the status of my Lowe's order or know when it’s ready for pickup?
You can check your order status online by entering your order number or logging into your MyLowe's account. When your order is ready for pickup, you'll receive an email with the pickup instructions and store location.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there any special services like installation or assembly available at Lowe's in Wauwatosa?
Yes, services include installation of appliances, cabinetry, flooring, plumbing fixtures, lighting, generators, smart home devices, and assembly services.
Is Lowe's Home Improvement in Wauwatosa accessible to customers with disabilities?
Yes, the store provides wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby places can I visit that complement a trip to Lowe's Home Improvement?
You can visit nearby stores like Dollar Tree for discount shopping, Blue Rhino Propane Exchange for propane needs, and ALDI USA for groceries. Additionally, restaurants like Wendy's and Dickey's Barbecue Pit are close by for dining options.
How can nearby locksmith services benefit a Lowe's customer in Wauwatosa?
Minute Key and minuteKEY, nearby locksmith services, can assist Lowe's customers who need key cutting or lock services, complementing home improvement or security projects.
Are there any local health and wellness services near Lowe's Wauwatosa that customers might visit?
Yes, nearby wellness centers like Peace Expert Acupuncture Clinic, Be Free Counseling Services, and Whole Health Wisconsin offer acupuncture, counseling, and holistic health services.