Lowe's Home Improvement

3.9
2263 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wauwatosa, WI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
12000 West Burleigh, Wauwatosa, WI
53222, United States

Hours

Reviews

3.9
2,065 reviews
5 stars
984
4 stars
530
3 stars
223
2 stars
101
1 star
227

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees provided excellent assistance while others were unhelpful or poorly trained.

Product Availability

Customers appreciated the variety and availability of products, but some reported issues with incorrect pricing and stock discrepancies.

Store Cleanliness

The store was generally noted as clean and well-organized, although some customers mentioned specific areas needing improvement.

Delivery Issues

Several customers experienced problems with delivery services, including missed deliveries and poor communication.

Staff Friendliness

Many reviews highlighted friendly and helpful staff, although there were instances of unprofessional behavior reported.
  • DR
    Denise R
    Nov 9, 2025
    3.0
    You can never find help to assist you in the store when you looking for something!
  • PR
    Pat Roznowski
    Nov 8, 2025
    5.0
    Place was clean. Plenty of parking. Staff was helpful and polite. Found what we needed.checked was fast.
  • KS
    Kevin Sherer
    Nov 4, 2025
    2.0
    Mostly it's fine, but I bought a fridge and dishwasher here, and it was a big headache.
  • MM
    mpclark100
    Oct 29, 2025
    5.0
    The store can be a little slow at certain things like picking up an order and also maybe indicating an order was picked up but wasn’t. However, overall, good experiences as this store consistently. Juan was very helpful in a recent issue I had and seemed to be going above and beyond. Seemed outside his wheelhouse but he made sure to figure out a resolution for me without me having to stop into the store. Really appreciated that.
  • DS
    David Stern
    Oct 26, 2025
    5.0
    Found what I needed, checkout was quick. Clean and employees asked if I needed and assistance

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.