Aptive Pest Control in Stoughton, WI provides reliable residential pest control services tailored to homes throughout Dane County. Our Stoughton team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your specific needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Stoughton and surrounding South Central Wisconsin communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Customers reported aggressive and pushy sales tactics, including door-to-door solicitation and misleading contract terms.
Service Quality
Mixed reviews on service effectiveness, with some customers noting a lack of results and thoroughness in pest control.
Customer Service
Numerous complaints about difficulty in canceling services and poor customer support, including long hold times and unresponsive representatives.
Pricing Transparency
Customers expressed frustration over hidden fees and unexpected charges, particularly regarding cancellation penalties.
Technician Performance
While some technicians received praise for their professionalism and thoroughness, others were criticized for inadequate service and lack of communication.
JG
Jeff Glaze
Nov 4, 2025
2.0
I am a current customer of Aptive. I switched from Terminix to Aptive at the advice of a family member who said their service is more comprehensive. While that seems true and they are comparably priced, I will be canceling my service as soon as I am out of contract with this company and due to their dishonest, predatory business practices. If you sign a contract with them, you MUST track how frequently they come. A standard contract sold by one of their sales reps is for four services a year. They will absolutely try to squeeze in additional services if you are not vigilant in tracking them.
ML
MICHAEL LUTTROPP
Nov 3, 2025
3.0
No local phone number, call center NO customer service. I want to cancel their service, they will not cancel unless I provide my bank checking account number. Over 20 minutes on hold twice, was told that is the only way to cancel.
Received a reply from aptive social media. Allowed cancellation and follow up email confirmation. “The squeaky wheel does get the grease” frustrating, the case has been resolved, for that I award 3 stars.
AL
Abby Ludwig
Sep 26, 2025
1.0
Above all, this company is very annoying and such a nuisance. They schedule appointments very close together to get you to spend more money. Then, you are in charge of rescheduling them. Not long after, another appointment will come up. I tried to cancel due to dissatisfaction and they make it extremely hard. You cannot break your contract even though they are not holding up their end of performance. Very expensive. Go to someone local.
RZ
Rob Zibell
Sep 22, 2025
1.0
THIS PLACE IS A SCAM
We adopted a stray cat who had some fleas. We got flea treatment for the cat, washed everything in the house, put down flea powder, vacuumed extensively, etc.
But just to be extra sure we got them all, I called Aptive to schedule a spray. The salesmen screwed us.
I made it very clear this was just an extra precaution, no real flea problem. He said he would do $99 for the first spray and $59 for another spray a month later.
I confirmed with him MULTIPLE TIMES that the total "cost at the ned of the day would $158", he confirmed again and again.
When the exterminator arrived he said the contract at that prices was for a year of sprays - 1 spray/month for $59.
At no point did the salesmen ever mention this.
I had to pay $299 for a 1 time spray.
Absolute scam of place.
Go anywhere else, they do not care about your needs, they just want your money.
SR
Stevie Ragels
Aug 28, 2025
1.0
Scummy business practices. Door to door salesmen that have been harassing my neighborhood for days. Would never use their services just over the fact that they are so aggressive.
Frequently Asked Questions About Aptive Pest Control
What kind of pest control services does Aptive Pest Control in Stoughton provide?
Aptive Pest Control offers residential pest control services including ant, spider, cockroach, rodent extermination, mosquito treatment, and flea & tick control with customized treatment plans.
Which areas does Aptive Pest Control in Stoughton serve?
They serve Stoughton and surrounding South Central Wisconsin communities including McFarland, Oregon, Fitchburg, Middleton, Sun Prairie, Verona, Janesville, and more.
What are the hours of operation for Aptive Pest Control in Stoughton?
Aptive Pest Control is open 24 hours a day, 7 days a week.
What payment methods does Aptive Pest Control accept?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
Where is Aptive Pest Control's Stoughton location address?
The address is 300 Bus Park Circle, Unit #10, Stoughton, WI 53589, USA.
How can customers get a quote or schedule pest control services from Aptive Pest Control?
Customers can get a quote or schedule services by visiting their reservation page at http://aptivepestcontrol.com/ and filling out the online form.
Is Aptive Pest Control affiliated with any professional organizations?
Yes, Aptive Pest Control is a member of the National Pest Management Association.
What nearby businesses could customers visit around Aptive Pest Control's location?
Nearby businesses include Merrill Welding and Fabrication, Tosa Tool, Elite Wrestling, Titan Garage Doors, and Maksym Motors.
Are there any local services customers might combine with Aptive Pest Control visits?
Yes, customers might combine pest control appointments with visits to nearby professional services like JM Auto Repair, Stoughton Tumblers gymnastics center, Zen Spa, or local contractors such as Rampart Xtreme Building Concepts.
How can Aptive Pest Control's location near recycling and home improvement centers benefit customers?
Being close to Madison Recycling Services and home improvement stores allows customers to conveniently manage home maintenance and waste disposal while scheduling pest control services.