Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Oshkosh, WI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported long wait times and unhelpful interactions.
Product Quality
Several customers expressed dissatisfaction with product quality, particularly regarding appliances and installations, citing issues like damaged items and poor installation practices.
Store Organization
Many customers appreciated the store's organization and inventory selection, noting that it was easy to find items and that the layout was user-friendly.
Delivery Issues
Numerous reviews highlighted problems with delivery services, including delays and poor communication regarding order status.
Pricing
Customers generally found prices to be fair, with some noting good deals, but others felt certain items were overpriced compared to competitors.
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Charles Dean
Nov 12, 2025
1.0
Lowe's continues to advertise the bosch profactor 7-1/4-in 18-volt sliding compound cordless miter saw as the free gift if you purchase the Bosch 18 -Volt 2 -Pack Lithium ( 4 Ah 4 Ah Battery Kit ) even though they have been out of stock of the miter saw for over 3 weeks. Not a saw to be found anywhere in the entire state of Wisconsin, Michigan, Minnesota, or Illinois. If you don't have the saw in stock, and aren't planning on restocking it, then stop advertising it as an option for the free gift. It's the bait and switch.
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David Angell
Nov 4, 2025
5.0
If you need it, they have it.
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Dan Powers
Oct 30, 2025
1.0
I've been a costumer for years until I ordered a shed and have it installed. That was the biggest headache. Paid for a ramp what is didn't need. I was told I would get my money back for it what never happened. Every time I call about it they have no record of me buying the shed. Takes about 30 minutes to get the right person. Shed doesn't look like the one at the store. Mine has no vents and nails poking though. I will be taking my business elsewhere for no on. Place is no help
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Larry Lemmert
Oct 21, 2025
4.0
It was hard to find staff knowledgeable about their eindow blinds.
I was impressed about the large inventory and selection of quality power and hand tools
MB
Madison Brzezinski
Oct 12, 2025
5.0
The staff was so kind and helpful! I purchased a fridge with Cheryl, who was AWESOME! She made sure I had everything I needed. When my fridge was delivered and the deli drawer was broken, I stopped in to see if there was anything that could be done. Judy and Cal helped me get a credit for the damage! What an awesome staff!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Oshkosh offer?
Lowe's Home Improvement offers products such as appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours of Lowe's Home Improvement store in Oshkosh?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
What services are available at Lowe's Home Improvement in Oshkosh?
Services include appliance installation, carpet installation, decking installation, flooring installation, fencing installation, home accessibility installation, lighting and ceiling fan installation, roofing installation, and more.
Does Lowe's offer in-store pickup and delivery options?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account; email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Oshkosh?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can exchange propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is a nearby location where customers can exchange propane.
What dining options are near Lowe's in Oshkosh if I want to grab a meal before or after shopping?
Nearby dining options include Chick-fil-A, Cousins Subs, Rocky Rococo Pizza and Pasta, Saigon Baguette Cafe, Panera Bread, Subway, and Crumbl - Oshkosh for a variety of meals and snacks.
Are there local financial services near Lowe's to assist with purchases or loans?
Verve, a Credit Union, located nearby offers financial services including installment loans which may help with larger home improvement purchases.
If I need professional key or locksmith services near Lowe's in Oshkosh, where can I go?
KeyMe Locksmiths is nearby and offers professional locksmith and key services for customers in the area.