Certified by Recreational Concepts Inc • Mar 08, 2026
Reviews
4.0
138 reviews
5 stars
100
4 stars2
3 stars
3
2 stars2
1 star
31
ND
Nora Dospoy
5 days ago
5.0
Jeff was super to work with. He worked with our landscaping contractor to determine best spot for our Hot Tub. Terri in the office took her time to show us different Hot Tubs that we could select from. Jeff's field guys were great to work with. They helped us work through the learning curve since this was our first hot tub. Jeff and his staff are wonderful to work with!
DS
D Strand
Dec 27, 2025
5.0
Great crew, very professional. Excellent customer service! Installation was flawless. I would highly recommend!!
JF
Jon Folk
Nov 6, 2025
5.0
Good customer service.
BS
Brenda Stacy
Oct 25, 2025
5.0
EveRooney is always very nice and helpful.
SB
Skelly Bixler
Oct 14, 2025
1.0
Worst experience imaginable. Worst communication, no follow-up and no desire to do better. We prepaid for our liner to replaced for our in-ground pool 5 months ago. We were told that they were backed up and that they would reach out shortly before installation would be scheduled. This did not happen. We called repeately over the course of spring and summer trying to determine when we would be getting our liner installed. No return phone calls. Left numerous messages and emails, spoke with staff who said they would help to find out where we were in the schdule - again no follow up correspondance. Absolutely horrible. In October, afer pool season has passed, they came to the house and installed the liner, only to cover the pool jets and the light with the liner and then completely filled the pool with water to cover the unfinished job.
We immediately caught issue and called to have it corrected. They said that were waiting for a part to come in for the light and would come back. That was 3 weeks ago and again with no communication- no follow up. We now have a large body of water filling with leaves that is unusable as it stands.
Frequently Asked Questions About Recreational Concepts Inc
What products does Recreational Concepts Inc offer for outdoor living?
Recreational Concepts Inc offers products including pools, spas, outdoor furniture, grills, saunas, gazebos, pergolas, patio heaters, outdoor décor, and fireplaces to enhance your backyard experience.
What are the operating hours of Recreational Concepts Inc?
The store is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Which payment methods are accepted at Recreational Concepts Inc?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Recreational Concepts Inc located?
Recreational Concepts Inc is located at 4633 Hwy 138, Oregon, WI 53575, USA.
What types of services does Recreational Concepts Inc provide?
They provide services including hot tubs, patios, outdoor kitchens, pools, grills, meat smokers, swim spas, saunas, gazebos, pergolas, decks and patios, fire pits, and fire tables.
What brands are available at Recreational Concepts Inc?
They carry brands such as Hydra Pools, Latham, Thursday Pools, Pentair Pool Equipment, Artesian Spas, Shoreline Spas, Hatana Hot Tubs, TidalFit Swim Spas, A&B Accessories, TheraSauna, Confer Plastics Inc, and Cover Valet.
How can customers contact Recreational Concepts Inc?
Customers can contact them by phone at +1 (608) 460-1176, mobile at +1 (608) 835-2780, or by email at info@recreationalconceptsinc.com.
What are some nearby places a customer might visit when coming to Recreational Concepts Inc?
Nearby places include Oregon Farm Center Inc. for pet needs, Wisconsin's Best & Wisconsin Cheese Company and Best of Wisconsin Shop for cheese and grocery products, and Culver's for dining options.
Are there any nearby accommodation options near Recreational Concepts Inc?
Yes, Sleep Inn and Suites Oregon - Madison and Sleep Inn & Suites Oregon - Madison offer hotel and motel accommodations nearby for visitors.
What local services near Recreational Concepts Inc could customers consider for pet care?
Customers can consider nearby Oregon Veterinary Clinic for veterinary services, It's a "Ruff" Life Grooming Salon for pet grooming, and Hound Huddle for pet boarding and store needs.
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