Spring is the perfect time to update your home decor for the new year! Hobby Lobby has you covered with products for the house both indoor and outdoor. Enjoy our wide selection of home and garden decor, perfect for adding plenty of dainty and adorable pieces to your yard. Start your spring decorating today with help from Hobby Lobby! Come visit us at 9408 State Road 16, Onalaska, WI 54650 for all things home and outdoor décor.
Feedback on staff is mixed; while many customers praise the helpfulness and friendliness of employees, others report slow service and rude cashiers.
Product Selection
Customers appreciate the wide variety of products available, including seasonal items and craft supplies, though some express disappointment over the lack of certain seasonal selections.
Store Environment
The store is generally described as clean, organized, and inviting, making it a pleasant shopping experience for many.
Pricing
While many customers find the prices reasonable and appreciate sales, some feel that certain items are overpriced, particularly for seniors on fixed incomes.
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Barbara Olson
Feb 17, 2026
2.0
I had went to the fabric dept to get some material, a lady was already waiting for service and stated she had been waiting for a long time. I went back to the cashier and stated we were tired of waiting, the cashier called for service at the material section but know one showed up. An another lady in the mean time was also waiting so again I went to the cashier and I was upset by the lack of service. There was no sense of urgency for customer service. I think my mother was right, everyone wants a job but no one wants to work.
RL
Rachel Lee
Feb 10, 2026
1.0
People that mention friendly customer service...where exactly are you finding these people? I most definitely get all my steps in for the day, just trying to find someone out on the floor to help. I have way better luck at walmart. Not a friendly place at all. If you call and ask a question, youre met with a monotone person that hates their job. This store has sure changed over the years. Crabby people.
DC
dianah colburn
Feb 7, 2026
2.0
Of course Hobby lobby has everything you can imagine. I stood in line for more than 15 minutes to check out along with about 20 other people with two cashiers. They were moving as fast as they could and Lisa the customer service manager stood there watching everybody waiting in line. I don't know why she could not help them out or call for more help to the front.
JB
Julia Barth
Jan 17, 2026
5.0
It's Hobby Lobby!! It's awesome!!!
MH
Miranda Ham
Dec 26, 2025
5.0
Great customer service, good selection, great prices and something for everyone!