Business Details
About
Appliance Repair ServiceAppliance Store
The Washing Machine Man provides appliance repairs and reconditioned appliance sales in the greater Milwaukee, WI area.
Location
Hours
Reviews
3.9
417 reviews
5 stars
253
4 stars
48
3 stars
23
2 stars
17
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised the staff's professionalism while others reported poor communication and unresponsiveness.
Repair Services
Repair services received positive feedback for efficiency and effectiveness, but there were complaints about delays and unresolved issues.
Product Quality
Customers expressed dissatisfaction with the quality of used appliances, with several reports of items breaking shortly after purchase.
Delivery Issues
Delivery experiences varied, with some customers reporting timely service while others faced significant delays and miscommunication.
Pricing
Pricing is generally viewed as reasonable, but some customers felt that the value did not match the quality of the appliances.
- RRRhondaNov 1, 20255.0The service was great, tech arrived as promised and the repair was fast and good! Definitely would recommend this business to anyone with an appliance issue.
- EOEmily OkumuOct 28, 20255.0I purchased a fridge and stove..all working properly and at good price
- MMMohammedOct 24, 20255.0Great local store selling good appliances and service! 1 year warranty on most appliances and competitive pricing makes The Washing Machine Man an good pick when shopping for appliances!
- CPcristina PerezOct 10, 20252.0They are in responsible people that don't call back they got good price don't get me wrong but when you call them and ask them to come out to fix what they broke they're nowhere to be found I'm still waiting for my window to be fixed
- BNBridgett NimoxOct 2, 20251.0Worst customer service every call for appointment they put you on hold and never come back to phone
Frequently Asked Questions About The Washing Machine Man
Do you buy appliances?
We do not buy appliances from the public.
I have appliance(s) you can just have. Will you come and get it (them)?
Sorry, but we only do removals when delivering. We can refer you to a company that can help with the removal.
How much are your washers, dryers, stoves, and fridges?
Delivery is included in the price and you get an adjustment if you pick it up.
The average price for a standard appliance is $359. The average cost for black and stainless is $399+
We have some appliances that cost less, some that are lot less and some that are more , but they all have warranties and full service delivery.
What time do you close?
Monday - Friday: 10:00 AM - 6:00 PM
Saturday: 11:00 AM - 3:00 PM
Sunday: Closed
When can I get delivery?
Usually, we can deliver within 48-72 hours.
Is there a warranty?
One-year warranty on washers, dryers, and stoves.
Six months on refrigerators.
Some appliances offer a shorter warranty for a lower sales price.
Price adjustment for customer pickup
Will you come and do repairs?
Yes, we will come out to repair your appliance. We do not work on Samsung or LG appliances. Most repairs fall into a category we refer to as a standard repair. Standard repairs are $189.00. If your repair costs more than $189.00 and you decline, you do not owe us a dime. If your repair is 189.00 or less and you decline the repair, there is a $65.00 fee.
I bought gas and now I need electric what should I do?
If you bought it from us and ordered the wrong thing, the first delivery is FREE, but there is a $60 re-delivery fee to swap it out. If there is a price difference, it is $60 plus the difference.
Unfortunately, we can't accept trade-ins if you've moved and your new home is compatible with a different energy source.
Does The Washing Machine Man buy appliances from the public?
No, The Washing Machine Man does not buy appliances from the public.
Will The Washing Machine Man pick up appliances if I have some I want to give away?
No, they only do removals when delivering but can refer you to a company that handles removals.
What is the price range for washers, dryers, stoves, and refrigerators at The Washing Machine Man?
Standard appliances average $359, black and stainless models start at $399. Delivery is included, and there's an adjustment if you pick up the appliance yourself.
What are the store hours for The Washing Machine Man?
Monday to Friday: 10:00 AM - 6:00 PM; Saturday: 11:00 AM - 3:00 PM; Sunday: Closed.
How soon can I expect delivery after making a purchase?
Delivery usually occurs within 48 to 72 hours after purchase.
Is there a warranty on appliances purchased from The Washing Machine Man?
Yes, washers, dryers, and stoves have a one-year warranty; refrigerators have six months. Some appliances may offer shorter warranties with a lower sales price.
Does The Washing Machine Man provide appliance repair services?
Yes, they provide repairs except for Samsung and LG appliances. Standard repairs cost $189, and declined repairs under this cost incur a $65 fee.
What should I do if I purchased a gas appliance but need an electric one instead?
If purchased from The Washing Machine Man, the first delivery swap is free; subsequent exchanges cost $60 plus any price difference. Trade-ins are not accepted if your new home uses a different energy source.
How can nearby businesses like U-Haul Neighborhood Dealer help when visiting The Washing Machine Man?
Customers moving appliances can rent trucks from U-Haul Neighborhood Dealer nearby, making appliance transportation easier.
Are there any automotive repair shops near The Washing Machine Man for quick vehicle servicing?
Yes, nearby options include Badger Transmissions and Precision Auto Styling, which can assist with vehicle repairs or customization while you shop or wait.
What local attractions or community services are near The Washing Machine Man in Milwaukee?
Nearby you can visit the Milwaukee Police Historical Society, a local history museum, or the Milwaukee Junior Fire Institute for community events and services.