Hawkins Brass and Clocks

Reviews

• BS

  Brady Shultz

  Nov 11, 2025
  1.0
  The store smelled weird, was disorganized, and Their prices are outrageously misaligned with the market, sometimes 50% higher than other retailers selling the exact same pieces. And whatever you do, do NOT drop off your clocks for repair here. Anyone in the store can mess with them—they’re just left sitting in boxes out in the open aisles. Save yourself the frustration and take your business somewhere that actually values quality and customers.
• MM

  Matt Vander May

  Aug 22, 2025
  1.0
  Stopped in to look at a Citizen EcoDrive watch, and I know a good watch since I wear Tissots and have other great pieces. What a waste of time! Weird smell, disorganized store and very dirty. The older woman sitting behind the counter was rude as well as her coworker. I’m not sure how this store manages to stay in business, much less make a profit, but I would not come back, buy your timepieces somewhere else.
• LS

  Liz Smith

  May 31, 2025
  5.0
  Reasonably priced and fast service. It's great to see a family owned/ mom and pop shop still making in today's world.
• BW

  Brian Wyrowski

  Jan 25, 2021
  5.0
  I need a part for my antique clock. Brought the part in and they had the part. Great experience. Great price also. Thanks
• BF

  Bill Feerick

  Mar 1, 2017
  5.0
  Walking into Hawkins Clocks, you truly are entering a world of Clocks. The owners, Earl and Gloria, who I had the fortune of meeting in my first visit into their world of Clocks, are not only extremely knowledgeable in the language of Clocks, but also kind, friendly, and exhibit old fashion authentic goodwill and honesty. I have learned after several visits into their world of clocks that there is little that they do not know when it comes to a clocks origin, manufacturing date, value, availability and most importantly, the ability to repair and service I imagine just about any clock that has ever been made. Personally, I have found that repairs are done at a respectable price. I am grateful to have been introduced to this amazing Clock Store many years ago when a Grandfather Clock I purchased at the old Boston Store needed repair and was first given their telephone number and since then, that particular Grandfather Clock I sold when I entered the Peace Corps, but since then I have purchased directly from Hawkins Clocks, a new Grandfather Clock of which I have always found value due to its and any grandfather clocks, historical comforting chimes and the charm I feel it adds to my home. Over the years I have been blessed to be able to purchase some other clocks from Hawkins, each unique and wonderful in their own way and great conversation initiates. I historically have not been all that great in being responsible in terms of having them serviced as regularly as I should yet, when I do have the opportunity to bring them in, it always seems like I am picking up a new clock when servicing them and repair if needed, has been completed. There are few people in Milwaukee I have met over the years that if the topic of clocks surfaces, don't mention positive experiences they're had in dealing with the owners and staff of Hawkins Clocks. One of the many personal reasons, other than what I have already mentioned, that I hold Hawkins Clocks in such high regard, is they continue to prevail while staying family owned and managed. I imagine certainly not all but some of their offerings may be found a bit less at a dot com, but I think many underestimate the value in paying those few extra dollars to have it backed up locally and more importantly than that, assuring that availability will remain accessible years from now.

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