Business Details
About
Clock ShopAntique RepairWatch StoreWatch Repair Service
Hawkins Brass and Clocks offers expert grandfather clock restoration in West Allis, WI. For over 50 years, we've been the trusted source for grandfather clocks, wall and mantle clocks, cuckoo clocks, melody in motion clocks, and music boxes. We also provide clock parts, clock repair, and custom clock manufacturing through our Stoneybrook of Wisconsin brand. As a family-owned business, we restore and service antique, mechanical, electric, and quartz models. Visit our West Allis showroom today for exceptional timepieces and reliable service.
Location
Hawkins Brass and Clocks
7301 West Greenfield Avenue, Milwaukee, WI
53214, United States
Hours
Reviews
3.9
62 reviews
5 stars
40
4 stars
4
3 stars
2
2 stars
4
1 star
12
- HPHeather PulkowskiDec 24, 20251.0Very displeased with this business. After reading reasonable reviews I left an item for refurbishment. They called with an estimate and I approved. After this point it became very difficult to communicate with them. I was put on hold for 10+ minutes while they searched for the status of my item. I was told I would be called back and never was. When I called again they eventually told me my item was ready for pickup and they would be open until 3pm the next day. I arrived at the store and it was completely closed. Staff is unknowledgeable. I will not bring business here again. Follow-up. I went in to pickup my item. It was handed to me in a ziplock bag. I’m unfamiliar with how refurbishment typically works for timepieces but the item still had stains on the face and discoloration around the edges. The receipt said “repair” but I specifically asked for refurbishment. More than once. My understanding was that it would be repaired and at least an attempt made to clean and improve the appearance. The women said there was a one year warranty for it included, but that wasn’t written anywhere. Not that it matters because I’m seriously disappointed and after spending $190 I won’t be bringing anything back here.
- BSBrady ShultzNov 11, 20251.0The store smelled weird, was disorganized, and Their prices are outrageously misaligned with the market, sometimes 50% higher than other retailers selling the exact same pieces. And whatever you do, do NOT drop off your clocks for repair here. Anyone in the store can mess with them—they’re just left sitting in boxes out in the open aisles. Save yourself the frustration and take your business somewhere that actually values quality and customers.
- MMMatt Vander MayAug 22, 20251.0Stopped in to look at a Citizen EcoDrive watch, and I know a good watch since I wear Tissots and have other great pieces. What a waste of time! Weird smell, disorganized store and very dirty. The older woman sitting behind the counter was rude as well as her coworker. I’m not sure how this store manages to stay in business, much less make a profit, but I would not come back, buy your timepieces somewhere else.
- LSLiz SmithMay 31, 20255.0Reasonably priced and fast service. It's great to see a family owned/ mom and pop shop still making in today's world.
- HCHipolito CollazoMay 15, 20241.0Fui aquí para preguntar si reparaban relojes Swiss Made, me atendió una muchacha que no mostró ningún interés, estaba más pendiente a su computadora con los auriculares puesto escuchando no se que rallo!
Frequently Asked Questions About Hawkins Brass and Clocks
What types of clocks does Hawkins Brass and Clocks offer?
Hawkins Brass and Clocks offers a wide range of clocks including grandfather clocks, wall and mantle clocks, cuckoo clocks, melody in motion clocks, and music boxes.
Does Hawkins Brass and Clocks provide clock repair services?
Yes, they provide expert repairs and restoration services for antique, mechanical, electric, and quartz clocks.
Are custom clocks available at Hawkins Brass and Clocks?
Yes, they offer custom clock manufacturing through their Stoneybrook of Wisconsin brand.
How long has Hawkins Brass and Clocks been in business?
They have been family-owned and operating for over 50 years in the West Allis area.
What are the store hours for Hawkins Brass and Clocks?
Monday to Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 3:00 PM, Sunday: 10:00 AM - 1:00 PM (Central Time).
Where is Hawkins Brass and Clocks located?
They are located at 7301 West Greenfield Avenue, Milwaukee, WI 53214, USA.
What payment methods are accepted at Hawkins Brass and Clocks?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, PayPal, and Visa.
Can I contact Hawkins Brass and Clocks via email or phone?
Yes, you can email them at gloria@hawkinsclocks.com or call +1 414-258-1144.
What nearby restaurants can I visit before or after my appointment at Hawkins Brass and Clocks?
Nearby restaurants include Doyle's Milwaukee Inn, Mis Suenos Mexican American Restaurant, Steakhouse100, Su Plus Two Fusion Cuisine, and Swaye Tea which offers diverse dining options.
Are there local amenities near Hawkins Brass and Clocks that could be useful to customers?
Yes, customers can visit places like Quick Cuts Family Hair Care for grooming, MyEyeDr. for eye care, and JRS Jewelry Repair Shop for jewelry needs near the clock center.
What nearby shops could I explore in the area around Hawkins Brass and Clocks?
Nearby shopping options include Van's shoe and clothing store, Freese's Candy Shoppe & Heavenly Roasted Nuts, Kirby Vacuum Cleaner, E-5 Sports, and Cooks Cake and Candy for sweets and more.