Store your belongings at Extra Space Storage on 532 E Capitol Dr in Milwaukee, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members are frequently praised for their friendliness, helpfulness, and professionalism, with specific mentions of employees like Shamarius, Darryl, and Brandee.
Cleanliness
Many reviews highlight the cleanliness of the storage units and facility, although there are serious concerns about pest issues.
Pest Issues
Several customers reported significant problems with rats and mice, leading to damage of personal belongings and dissatisfaction with the management's response.
Accessibility
Customers appreciate the easy access to units and the overall convenience of the facility, although some noted issues with staff availability.
Pricing Concerns
While some customers found the pricing reasonable, others expressed frustration over unexpected rent increases and additional charges.
BB
B H (What The Flip Did I Buy‽)
Feb 20, 2026
1.0
Had a problem with an auction at another ST facility which got me to look back at my records. I won auction 5668786 at this facility on December 10th. I bought a small auction with 2 totes, 4 boxes, and a handful of bags. When we opened the door, it was a giant 10x14 trash heap from floor to ceiling. They had mixed up their auctions somehow and I declined to proceed with the auction because I wanted what I paid for and not a trash heap. They returned my money and that was it. But I just realized they never officially cancelled the auction in Storage Treasures so I was never refunded the buyers premium. So I was out the money/time for driving to their facility as well as the buyers premium for winning the auction from their facility.
TW
Tamara Wallace
Feb 19, 2026
5.0
Great service and the representative was awesome
SC
Sabrina Crosby
Feb 16, 2026
5.0
DARRYL WAS SO KIND AND HELPFUL EVEN WHEN MY FIRST UNIT BELONG TO REPAIR GUY HE WAS ON TOP OF FINDING ANOTHER AVAILABLE UNIT
RP
Ramona Phillips
Feb 6, 2026
5.0
The managers are very professional and courteous. They are both very knowledgeable.
KL
Kendra Lipscomb
Jan 3, 2026
5.0
Extra Space Storage was such a great experience! The staff was incredibly pleasant, welcoming, and helpful from start to finish. They took the time to explain everything clearly and made the whole process easy and stress-free. It’s refreshing to receive such kind and professional customer service. Highly recommend Extra Space Storage to anyone looking for a smooth and positive storage experience!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
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