Extra Space Storage

4.9
494 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5115 W Good Hope Rd in Milwaukee, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5115 W Good Hope Rd, Milwaukee, WI
53223, United States

Hours

Reviews

4.9
494 reviews
5 stars
459
4 stars
23
3 stars
3
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Fran received numerous accolades for her exceptional customer service, being described as friendly, professional, and helpful.

Cleanliness

The facility is consistently noted as clean and well-maintained by multiple customers.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases for storage units.

Staff Professionalism

Customers highlighted the professionalism and knowledge of staff members, particularly Fran and Laretha.

Overall Experience

Many reviews reflect a positive overall experience, with customers recommending the facility for its service and support.
  • GG
    G-RANT G-RANT
    4 days ago
    5.0
    Fran has great customer service and was very helpful!
  • VM
    Vicki Mitchell
    Nov 7, 2025
    5.0
    Very nice service Ms Dorthy was very helpful to all my needs
  • TA
    Tamika Adams
    Nov 5, 2025
    5.0
    I had no issues, no flooding, no damages and my things were secure each time I visited my storage. Customer service was also very helpful and always pleasant to speak with.
  • SB
    Shirley Briggs
    Nov 3, 2025
    5.0
    Fran, the manager of Extra Space Storage located in Milwaukee on Goodhope Rd. exhibits great people skills. She's courteous, patient and polite when interacting with customers. Her attitude and voice remains calm even when she has to repeat herself to ensure she has answered your question(s) fully in an understandable manner. I have never had any bad experiences with Fran whether over the telephone or in person. Thank you Fran for your GREAT SERVICE.
  • RP
    Reg And Barb Parker
    Oct 27, 2025
    4.0
    Overall well kept but price went up almost every other month it seemed like.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.