Find everything you need for home upgrades at Lowe’s in Manitowoc, WI, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for incompetence and poor communication.
Product Availability
Customers noted issues with product availability and delivery, particularly with special orders and appliances.
Store Environment
The store is generally described as clean, organized, and well-stocked, contributing positively to the shopping experience.
Employee Assistance
While many customers appreciated the assistance from staff, there were complaints about difficulty in finding employees when needed.
Warranty Issues
Several reviews highlighted frustrations with warranty services, particularly regarding appliances, indicating a need for improvement in this area.
TB
Tony Bloom
3 days ago
5.0
We've been doing business with Lowe's for years now, even though we're from half an hour north (Denmark) and they're not our closest "Big Box" store - but they're definitely one of our go-to options. In our most recent visit, we were trying to unravel a mess with a warranty issue on an Electrolux appliance. Working with the manufacturer was like jogging through a pool of warm peanut butter. Eventually, they simply dropped everything into the lap of Manitowoc Lowe's.
And that's when hope arose! BRAVO to Bryain H! We called and spoke to him twice. He was able to figure out what the heck the manufacturer was doing, and assured us that Lowe's would take care of not only the warranty return/replacement, but also took the added step of making sure we were whole and satisfied when we finally finished the process.
The day that we came in to make the final arrangements, we were behind our schedule and unfortunately were unable to meet up personally with Bryain H. (our loss). Instead, we were immediately helped by front-of-house associates Marina and Sammi. Being greeted and assisted as you enter an area is great customer care - but getting tag-teamed with TWO folks helping you is top tier.
We eventually were introduced to Dave, who was able to figure out what the manufacturer was up to, documentation-wise. His assistance for us flowed seamlessly from Bryain H's prior work. You gotta love this guy's gift for humble humor! With a "good news/bad news" framing, he told us that our replacement order was in and had a zero balance owed! The bad news?! It was not ready to install until next week (seriously?! - BIG DEAL!!!!!).
Not to be totally left out, while Dave was working on the computer and data, we ended up bumping into Stephanie. She was the same associate who fabulously helped us with a flooring purchase some years ago - crazy! Stephanie was still the ROCK STAR she was back then! We unfortunately didn’t get the name of one of the other associates who was present and helping make us feel at home, but we do have to mention Casey (even if he didn't want to get any glory for being in the background). All in all, our time in the store with these folks was more like a reunion of old friends (and a laugh-in . . . these folks have a great sense of humor)!
In short, Lowe's Manitowoc picked up the dropped ball from a manufacturer that essentially left them holding the bag while bagging out on us. This great team - in my humble opinion - went above and beyond to not only facilitate our warranty issue, but made sure that we were made whole, and made to feel appreciated and cared for. Period - Mic Drop - Slam Dunk!
LOWE'S Manitowoc for the win on this one!!! Thanks, folks - you are the G.O.A.T! Thanks for making - what should have been - a mundane chore into one of the must fun times we had that week!
BW
Brock Walsh
Dec 15, 2025
1.0
They know why. Look them up on BBB.com and the reviews are staggeringly bad. May I suggest Menards or Home Depot?
SW
Shelby Westerhausen
Dec 7, 2025
1.0
Love how lowes will not fix this considering this is how it was delivered to us already broken but was told they wont honor anything because we did not but THEIR WARRANTY. It shouldn't matter for that. It was in your establishment like this and then delivered to us like this. Worst customer service! Now I have to sit on hold with GE to try and get them to fix it. Thanks for nothing. I've bought literally all my appliances from yall but I guess for now on I will take my business else where and will be canceling the card we got through yall. Wish I could give negative stars
MK
Mclain Kittleson
Dec 4, 2025
5.0
Got exactly what I needed and then some! Very friendly and helpful staff!!!
BW
Brian W
Oct 25, 2025
1.0
I stopped in late this morning to see if they still had self check out only. Yep they do. I walked out. I noticed they have people standing around the self check outs doing nothing, but want customers to do the work for check out. Imagine expecting someone that isn’t an employee to know how to do every thing as soon as you walk in the door. Oh wait that is almost all employers.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Manitowoc, WI?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's provides various installation services such as appliance installation, flooring installation, door installation, HVAC installation, and more, along with free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in Manitowoc, WI?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday, with specific holiday hours.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Manitowoc?
Lowe's Home Improvement is located at 4401 Crawford Boulevard, Manitowoc, WI 54220, USA.
What nearby places can help me with propane needs when visiting Lowe's?
Blue Rhino Propane Exchange is nearby for your propane supply needs, making it convenient to get propane while shopping at Lowe's.
Are there other retail stores near Lowe's Home Improvement in Manitowoc?
Yes, nearby you can find Kohl's, T.J. Maxx, and MC Sports, offering opportunities to shop for clothing, department store goods, and sporting equipment before or after your visit to Lowe's.
Can I find food and beverage options near Lowe's in Manitowoc?
Yes, Starbucks is located nearby, perfect for grabbing a coffee or snack during your visit to Lowe's.