Lowe's Home Improvement

4.1
989 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Manitowoc, WI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4401 Crawford Boulevard, Manitowoc, WI
54220, United States

Hours

Reviews

4.2
885 reviews
5 stars
494
4 stars
215
3 stars
73
2 stars
33
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Store Cleanliness

The store is consistently noted for being clean, organized, and well-stocked, contributing to a positive shopping experience.

Delivery Issues

Several reviews highlighted significant problems with delivery services, including missed appointments and poor communication regarding orders.

Product Availability

Customers expressed frustration over limited inventory and issues with special orders, particularly for appliances and specific items.

Checkout Experience

Mixed feedback on the self-checkout system, with some customers finding it inconvenient and others appreciating its efficiency.
  • BW
    Brian W
    Oct 25, 2025
    1.0
    I stopped in late this morning to see if they still had self check out only. Yep they do. I walked out. I noticed they have people standing around the self check outs doing nothing, but want customers to do the work for check out. Imagine expecting someone that isn’t an employee to know how to do every thing as soon as you walk in the door. Oh wait that is almost all employers.
  • EF
    Ed Fallon
    Oct 18, 2025
    5.0
    20 mi drive to Lowe's but they had the direct wire LEDs that I wanted but I wanted hands on before I bought. I wanted less lumens because I don't have room for a dimmer. Many of the less lumen fixtures I'd seen were either bad review, poor warranty or crappy build. Lowe's price was similar to other stores but quality was superior. Issue for me was store inventory was limited and the orange mans self imposed trade war suggests prices will only get higher. I'll be back, store was very clean, well organized and well staffed. Hope the future is good for these people.
  • JS
    josh s
    Oct 6, 2025
    1.0
    How incompetent the employees they have work here. Waiting Sunday for $500 carpet to arrive. Nothing. Monday called and was told it was delivered but to wrong address in different city. Really??!! How do you deliver a huge roll of carpet and padding to a different address? Now they are cutting us another piece while we wait and should have had the $89 delivery fee waived due to their incompetence . Doesn't surprise me with kid that took our order did not look smart and should not be working in retail. Avoid getting anything from here and I will be going to Menards or Home Depot from now on. Wonder if they will go back to get the carpet at wrong house they delivered it to or if they will leave it there for them to use? BTW, don't bother with your AI "apologetic" reply as I care less and know it's not coming from someone who cares and just a response to sugar coat a cake that has long been crumbled
  • JP
    Julie Propson
    Jul 22, 2025
    5.0
    Steph at the Customer Service desk was amazing! She went above and beyond to help us verify and secure specific items prior to our hour drive to the store. Thanks to her help, we are able to complete our project. And, the help we received when we got to the store was fantastic, too! Thank you!
  • JM
    John Markey
    Jul 13, 2025
    1.0
    Lowes and Home Depot just lost any future sales from me. Im sick of being put out because of their unwillingness to hire employees. Prices go up and service and quality go down

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.