Extra Space Storage

4.8
739 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2520 Ski Ln in Madison, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered parking, deliveries accepted, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
2520 Ski Ln, Madison, WI
53713, United States

Hours

Reviews

4.8
739 reviews
5 stars
693
4 stars
17
3 stars
3
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Franco received numerous commendations for his helpfulness, professionalism, and friendly demeanor, contributing to a positive customer experience.

Price Concerns

Several customers expressed dissatisfaction with unexpected rent increases and additional fees, indicating a perception of the facility being cost-ineffective.

Facility Condition

Feedback highlighted issues with the maintenance and climate control of the storage units, with some customers reporting poor conditions and lack of cleanliness.

Accessibility

Customers appreciated the ease of access to the facility and the availability of carts, although some noted inconsistencies with office hours.

Overall Experience

While many customers praised the staff and service, there were significant concerns regarding pricing and facility upkeep that affected overall satisfaction.
  • AW
    Araceli Wehr
    Nov 10, 2025
    5.0
    Don did a great job setting us up with our initial! So easy and I feel safe with items at this storage!
  • TP
    Tom Powell
    Nov 10, 2025
    5.0
    Extremely pleased with my rental experience! I highly recommend them to anyone
  • AH
    Amanda Hahn
    Oct 30, 2025
    4.0
    The guys at the desk were always great and super nice! The unit price did go up every few months (but in today’s economy everything does). Always felt safe and well lit which is most important. Always had a cart available.
  • MH
    Matt Hamilton
    Oct 27, 2025
    1.0
    Nice facility, but not cost effective for long-term storage. They will double your rent unexpectedly and only provide a month notice. Better to look elsewhere. It’s important to note that no upgrades were made to the facility or extra services provided during the time when rent was doubled.
  • LO
    Lorna Olson
    Oct 22, 2025
    5.0
    What a great help!!!! Thank you Don! Excellent service, excellent rate. What a beautiful person to have welcomed us back! Thank you

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.