Extra Space Storage

4.9
638 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2712 Ski Ln in Madison, WI today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2712 Ski Ln, Madison, WI
53713, United States

Hours

Reviews

4.9
638 reviews
5 stars
603
4 stars
21
3 stars
3
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Don, Franco, and Jamie, received high praise for their friendliness, helpfulness, and professionalism.

Facility Quality

The storage facility is noted for being clean, modern, and secure, with easy access and good lighting.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases and perceived bait-and-switch tactics regarding rental rates.

Overall Experience

Many customers reported positive experiences with quick service and ease of renting, although there were some complaints about maintenance issues.
  • TT
    Travis T
    5 days ago
    5.0
    Don was very clear and friendly with my questions when coming to the storage unit for the first time.
  • CL
    Christina Lanouette
    5 days ago
    5.0
    Very smooth process, thanks for the help Don!
  • BB
    Bryan
    Nov 7, 2025
    5.0
    Don was great. Easy onboarding process. Seems to be clean and ready to roll.
  • TQ
    Tony Qian
    Nov 7, 2025
    5.0
    Don is great! Got a 5x10x8
  • JM
    Joseph Moser
    Oct 25, 2025
    1.0
    Advertising says they are open on Saturday. No one around, no one answering the phone. Horrible website. Huge waste of time

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.