Extra Space Storage

4.7
437 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6476 Seybold Rd in Madison, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
6476 Seybold Rd, Madison, WI
53719, United States

Hours

Reviews

4.7
437 reviews
5 stars
385
4 stars
17
3 stars
10
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Selena and Rochelle, received high praise for their helpfulness and friendliness, creating a welcoming atmosphere for customers.

Facility Cleanliness

The storage facilities are consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases and lack of communication regarding these changes, leading to frustration.

Accessibility Issues

Some reviews noted problems with accessing units, including unclear parking instructions and occasional staff unavailability.
  • MF
    Matt F.
    Jan 3, 2026
    5.0
    Great customer service. They were proactive in contacting me soon after my lease agreement was complete to give me directions about the unit. Later, they called me back at the agreed time. So far, I've been happy with this company.
  • MZ
    Mary Zierold
    Dec 27, 2025
    4.0
    The staff are great and were very helpful with my check-in and check-out process and final payment. The only complaint I have is that the drive in area is not clearly marked that the right side is for parking and the left side is the driving side. I've been trapped inside three times by patrons who parked on the left and were not around to move their vehicles or in one case, a nasty entitled older woman who refused to move her truck because it was "more convenient" for her to park right in front of the sliding doors in the driveway. It would be very easy for corporate to paint "NO PARKING ON LEFT SIDE - FOR DRIVE- THROUGH ONLY" and post signs.
  • RC
    Roberta Candela
    Dec 17, 2025
    1.0
    Stopped by during office hours. Middle of the day and there was no one here. Called repeatedly, no answer. I’ve already paid for my storage and can’t get in when I need to
  • NN
    Northside1919
    Dec 2, 2025
    1.0
    Was a great place until I received a notice stating that they are increasing the price of my unit. Original price was $70 now it has been increased to $140. Still the same unit nothing has changed just doubled the price with zero reason. And they continue to build new facilities around the city. I don’t know why companies don’t respect loyal customers anymore.
  • PW
    Philip Watters
    Nov 20, 2025
    5.0
    Outstanding service. I was shown several units on both the first and second floor location of elevator restrooms and carts Everything about space prices gate entries and how to download the storage app .Selena did such a great job it convinced me to rent a unit right a way. Thanks for the excellent service

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.