Extra Space Storage

4.7
432 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6476 Seybold Rd in Madison, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6476 Seybold Rd, Madison, WI
53719, United States

Hours

Reviews

4.7
432 reviews
5 stars
383
4 stars
16
3 stars
10
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Nick and Rochelle, received high praise for their friendly, helpful, and professional service.

Cleanliness

The facility is consistently described as clean, well-maintained, and convenient to use.

Pricing Issues

Some customers expressed dissatisfaction with unexpected price increases and lack of communication regarding billing.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the storage facility.
  • PW
    Philip Watters
    3 days ago
    5.0
    Outstanding service. I was shown several units on both the first and second floor location of elevator restrooms and carts Everything about space prices gate entries and how to download the storage app .Selena did such a great job it convinced me to rent a unit right a way. Thanks for the excellent service
  • GS
    Gavin Sutton
    Nov 10, 2025
    5.0
    Selena & Nick are very personable and great to work with. I was initially nervous about renting from a large company as this was my first time with a storage unit rental & I needed it for multiple months. However, they give it a small business family feel haha. The large air conditioned unit building is extremely clean. Perfect for my couches, bed, & other furniture as I didn’t want to deal with mold or mice. Going on a few months now I have recently downsized to a smaller unit which Selena conveniently found me another unit rental right close by, so I didn’t have to move my remaining things far at all. Highly recommend them if renting a storage unit in Madison WI.
  • SS
    Shaneé Sumerlin
    Nov 9, 2025
    1.0
    The issues I have with this is they DOUBLE the $ amount for my storage without any notice. I called no answer. It surprise me because it doesn't state that after a few months of renting we will raise it. While moving in some days the gates wouldn't work, they closed early, had to drive to the back to try to unload, and some days it didn't have carts for moving your stuff in. I was charged for a truck rented but couldn't get in after office hours.
  • TC
    Tricia Copus
    Nov 3, 2025
    5.0
    Friendly ,make ya feel like family. Best storage unit of all time. Is recommend it to the entire universal . As above so below extra space is the way to go
  • AH
    Amie Heywood
    Oct 29, 2025
    5.0
    I had an issue Selena was phenomenal. She was very relaxed in talking to me from a customer. Service perspective. She listened and understood. what the goal was from my perspective on what would please me and helped to mitigate the issue to resolution. We are still clients and intend to stay clients for quite some time!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.