Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Kenosha, WI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,446 reviews
5 stars
727
4 stars
381
3 stars
156
2 stars
61
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about items being out of stock or mislocated.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints about delivery problems, including wrong addresses and poor handling of products, leading to customer frustration.
Pricing Concerns
Some customers find Lowe's prices higher than competitors like Menards, leading to dissatisfaction with perceived value.
- EREdward RiosNov 13, 20251.0The experience with their appliance installation services has been an unmitigated nightmare with no end in sight. Do yourself a favor a go somewhere else.
- MGMoni GirlNov 11, 20251.0I bought a refrigerator there and it had cockroaches in it. I never had a bug problem. About 1 month after I got the new fridge I began seeing roaches in my kitchen. DISGUSTING!! I CALLED LOWES AND THEY SAID CALL SAMSUNG. I CALLED SAMSUNG AND THEY SAID CALL LOWES. LOWES KNOWS THEY HAVE ROACHES IN THEIR WAREHOUSE AND PROBABLY HASN'T DONE A THING TO SOLVE THE PROBLEM I called the number the "owner" added to his response. Spoke to an associate in North Carolina that spoke to her directly manager and yep still NOTHING. THIS IS VERY CONCERNING!!!!!
- JJJimmyHazard78Nov 7, 20253.0Was not able to find help right away when I needed it kind of snappy.When you do ask questions, just didn't feel confident.When checking out.
- JLJeanet LopezOct 13, 20255.0Definitely a couple steps up from Menards, we go to Lowe's when we want quality over quantity. The inventory is so much better
- BSBria SherrodOct 3, 20255.0I came here late last night before closing. I came specifically for paint and it was this super nice helpful woman named Tina there! Her customer service and level of patience were amazing. I had two busy children who were all over the place lol. Tina got me in and out, while staying in my budget. I look forward to returning for all my future home projects! Thanks Tina❤️
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kenosha?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, paints, outdoor furniture, garden tools, tools, and more at Lowe's.
What are the operating hours of Lowe's Home Improvement store in Kenosha?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if there are status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase either started online or returned in-store at the customer service desk.
What payment options are accepted at the Lowe's Kenosha store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
Are there any nearby dining options close to Lowe’s Home Improvement in Kenosha?
Yes, nearby dining options include Qdoba Mexican Grill, Dave's Hot Chicken, Red Robin Gourmet Burgers, Jimmy John's, Danny's Cafe, Rocky Rococo's, and Noodles & Company, ideal for grabbing a meal before or after your visit.
Where can I get propane exchanges near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for convenient propane tank exchanges.
Are there any locksmith services close to Lowe's Home Improvement in Kenosha?
Yes, Minute Key and minuteKEY locksmith services are located near Lowe's for your key and lock needs.
What other stores are nearby that might complement a visit to Lowe’s for home improvement?
Nearby stores including Batteries Plus Bulbs, Dollar Tree, OfficeMax Print & Copy, and Red Wing Shoes provide additional shopping options close to Lowe's.