Business Details
About
Furniture StoreHome FurnitureChairsOutdoor Furniture StoreCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
171 reviews
5 stars
158
4 stars
9
3 stars2
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and helpful staff, highlighting their patience and attentiveness during the shopping experience.
Product Quality
Many reviews noted satisfaction with the quality and variety of furniture options available, with several customers expressing happiness with their purchases.
Delivery Issues
Some customers reported problems with timely delivery, indicating that improvements could be made in this area.
Sales Experience
Overall, customers enjoyed a positive sales experience, appreciating the lack of pressure and the informative nature of the sales associates.
- LKLeah and Forrest Koehnke2 days ago5.0Amazing experience. Very happy with our sales experience from Eddie. He wasn’t high pressure at all but very present to make sure he was there to answer any questions we may have. He made the purchase very easy. Almost too easy because we left purchasing way more than we planned, but we have no regrets. Thank you for the very pleasant shopping experience. The competition should learn a thing from you instead of chasing people out the door.
- BSbabs schnabl2 days ago5.0Eddie at Kenosha la-Z-Boy truly was a wonderful representative for your store. He made the process of buying two recliners that we have been in the market for for over five years, extremely easy and in less than an hour.!
- MLMark LutynskiDec 24, 20255.0Our salesman was very patient, attentive, and not pushy. He is a good person to deal with. Thank you Eddie with your assistance.
- LLLMPMDec 20, 20254.0Our sales associate was helpful and informative; however, the notifications regarding the status of our order were very generic. We would have preferred information that was more specific regarding the timeline. We had to reach out and inquire about its status once we were notified that production was complete. At that time we were given a date of arrival and told we would receive a call regarding pickup on that date. When we did not receive the pickup call, we contacted the store the next day and received an apology for not being notified. We are happy with our purchase but better communication is needed.
- JBJoan BojarskiDec 9, 20255.0Big problem- SOLVED! Above and beyond. I had a recliner emergency. Go ahead laugh - I know. Had to have one immediately due to a medical issue. There was no way for me to go to the store. Melanie was beyond helpful. Explained the only way I could cash and carry same day was by buying clearance. Save money? That does not hurt my feelings. She knew the right questions to ask and searched the clearance inventory in her store location, sent a picture of the PERFECT recliner, best size, color, functions and well within budget. WINNER! She facilitated the sale over the phone and helped my friend when he went almost immediately to pick it up. The attention to detail, kind responsiveness, honestly striving to meet my needs in a flash. AMAZING.
Frequently Asked Questions About La-Z-Boy Kenosha
What types of furniture products does La-Z-Boy Kenosha offer?
La-Z-Boy Kenosha offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, outdoor furniture, spas & hot tubs, and home accessories.
Does La-Z-Boy Kenosha provide delivery services for their furniture?
Yes, La-Z-Boy Kenosha offers delivery services.
What are the typical store hours for La-Z-Boy Kenosha?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Kenosha?
No, proof of vaccination is not required to visit La-Z-Boy Kenosha.
What payment methods are accepted at La-Z-Boy Kenosha?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Are there any in-home design services available at La-Z-Boy Kenosha?
Yes, La-Z-Boy Kenosha offers in-home design services to help customize your furniture selections.
Is La-Z-Boy Kenosha wheelchair accessible?
Yes, the store has wheelchair accessible entrances, parking, seating, and restrooms.
What nearby stores can I visit before or after shopping at La-Z-Boy Kenosha?
Nearby stores include Harbor Freight, Michaels, Bath & Body Works, Bed Bath & Beyond, and Gordmans, offering options for hardware, crafts, beauty products, and home decor.
Are there dining options close to La-Z-Boy Kenosha where I can eat?
Yes, nearby restaurants include Mission BBQ, Fazoli's, Applebee's Grill + Bar, Mason's Eatery & Pub, and Chili's Grill & Bar for various American and Italian cuisines.
Where can I find other services like shipping or tutoring close to La-Z-Boy Kenosha?
Nearby service locations include a UPS Access Point for shipping and Mathnasium for tutoring and education.