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Russo Outdoor Power Plus

4.2
(157 reviews)

Business Details

1640 Center Ave, Janesville, WI
53546, United States
(608) 752-3839
https://russopower.com/a/store-locator/janesville-wi

About

Lawn Equipment StoreLawn Mower StoreUtility Trailer Dealer
Proudly serving Janesville since 1951, now as Russo Outdoor Power Plus. For over 70 years, this location has been your trusted source for outdoor power equipment, and that commitment continues stronger than ever. Same expert team, same personalized service, now with expanded capabilities. We offer an extensive selection of top brands including Toro, Exmark, STIHL, ECHO, Gravely, Ariens, Wright, RedMax, and many more for commercial and residential use. We provide complete sales, service, and repairs for all brands and models, genuine parts, equipment pickup and delivery, plus 0% financing. The Janesville tradition of quality service you've relied on for generations, now backed by Russo's Midwest-wide resources and expertise.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Russo Outdoor Power Plus
1640 Center Ave, Janesville, WI
53546, United States

Hours

Reviews

4.2
157 reviews
5 stars
107
4 stars
18
3 stars
8
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude interactions and poor communication regarding service timelines.

Repair Timeliness

Many customers expressed frustration with long wait times for repairs, often exceeding initial estimates, leading to dissatisfaction.

Pricing

Customers noted that while some found prices fair, others felt overcharged for repairs and parts compared to competitors.

Product Knowledge

Several reviews highlighted the staff's expertise and ability to provide valuable advice on equipment, contributing positively to the customer experience.

Overall Experience

The business has a mix of loyal customers who appreciate the service and product offerings, but there are significant concerns regarding service efficiency and customer treatment.
  • GV
    Gary VanMoffaert
    Jan 29, 2026
    5.0
    I bought a large Toro snow thrower 4 years ago, pre-Russo. A weird thing happened - one of the tires had deflated in the cold and came off the rim! Russo said we can remount it. 7 min later it was done. I asked, "what do I owe you?" A: "Nothing, you're good". WOW! Old time customer satisfaction. Little acts like that build customer loyalty. Thanks!
  • DO
    Dave Otterson
    Jan 1, 2026
    5.0
    Needed a major repair to my Toro snow blower. Drove out of my way to take it to them because they are one of the few Toro dealers in south centrals wisc. I was given a quote within 36 hours and repairs began when the parts arrived. Both the quote and estimated repair date were exactly as stated. In addition, the service dept. adjusted all the cables and connections as a free service. Highest recommendation for Porters Power.
  • TD
    Theresa Damrow
    Dec 21, 2025
    1.0
    We had Porters fix our snowblower earlier in the year when it started leaking gas. They had it for over 3 months, claiming they were waiting on a part. Over 250$ later and in April, it was finally done. After our big snowfall in November, we used it for the first time and it started leaking gas again. After having a poor experience with this repair we chose not to use Porters and instead went to Jacobson & Sons where not only did he actually fix it, he charged us close to half of what this fake repair cost and did it within a few days. If you want to waste your money and wait months for a fake repair job go to Porters. If you want it actually fixed at a reasonable price and quickly talk to Andrew at Jacobson & Sons.
  • AB
    amy bates
    Sep 21, 2025
    5.0
    Great service and knowledgable.
  • CW
    Competitive Yard Worx
    Apr 17, 2019
    5.0
    Change tire On Toro mower

Frequently Asked Questions About Russo Outdoor Power Plus

What types of payment options does Porter's Lawn & Power Equipment accept?

Porter's Lawn & Power Equipment accepts American Express, Android Pay, Apple Pay, cash, check, Diners Club, Discover, financing, Mastercard, PayPal, and Visa.

What are the regular business hours for Porter's Lawn & Power Equipment?

The store is open Monday through Friday from 7:00 AM to 4:00 PM, and on Saturday from 7:00 AM to 12:00 PM. It is closed on Sundays and certain holidays.

Brand Certified Facts from Russo Outdoor Power Plus

Russo Outdoor Power Plus partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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