La-Z-Boy Greenfield

4.7
1184 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Greenfield
7900 W Layton Ave, Greenfield, WI
53220, United States

Hours

Reviews

4.7
1,184 reviews
5 stars
971
4 stars
114
3 stars
39
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, knowledge, and professionalism of the sales staff, particularly mentioning individuals like Kylie, Oscar, and Margaret.

Product Quality

Many reviews highlighted the high quality and comfort of the furniture, especially the recliners and sectionals, with several customers expressing satisfaction with their purchases.

Shopping Experience

Overall, customers reported a pleasant shopping experience, noting the ease of the purchasing process and the wide selection of furniture available.

Delivery Issues

Some customers experienced delays and issues with delivery, particularly regarding the availability of items and communication about delivery timelines.
  • GO
    gerry otto
    3 days ago
    5.0
    Our sales person was easy to work with. He gave us plenty of time to look around, but was quick to answer questions. Can’t wait for our new furniture to arrive!
  • JS
    Jason Stabb
    Dec 30, 2025
    5.0
    These chairs are a terrible, that is, terribly COMFORTABLE!!! My wife and I fell in love with these power reclining chairs after reclining in them for the first time. We initially wanted to get just very bare bones simple fabric recliners, but after laying in these we fell in love with them. We liked them so much we bought 4 of them. I HIGHLY recommend La-Z-Boy in Greenfield to everyone.
  • TS
    Tom S
    Dec 30, 2025
    5.0
    It was a great experience shopping at La-Z-Boy honestly I didn’t think they had dining room furniture however they did and after shopping all around and not really see anything that I liked . came in your showroom to my surprise there it was. Oscar your sales person did a great job explaining the quality and the process of them building the dining room set. Very impressed with the quality and the Experience. Can’t wait to get it delivered in my new home. Thank you, Tom
  • MS
    Matt “Fluxxor01” S
    Dec 12, 2025
    5.0
    My wife and I visited to look at sectionals, and shortly after arriving we were greeted by Oscar. Oscar was attentive and knowledgeable, and also had a smooth, low-pressure style of customer service. He clearly explained the myriad of options (styles, configurations, and fabrics) and was very patient in working with us. The quality and comfort level of the sectional at La-Z-Boy was far superior to many others we tried at various other stores. Ultimately, we decided on a sectional and are extremely happy with our choice and the service we received.
  • JJ
    Jellybean
    Dec 6, 2025
    1.0
    I purchased a $7000 leather set 3 years ago now. It took a year and multiple deliveries to even get a set that wasn't damaged upon delivery. Now, 2 years in, I have had the warranty company out here once, I've tried to call them again to fix 2 new issues [bought a 5yr warranty fyi] and they refused the request because I took a month too report it. Now, upon contacting Lazy Boy, they made me pay $35 for shipping the parts...btw these are parts that broke without assistance...and now they want me to pay 2hrs of labor to fix something I didnt break! 150x 2! How do you struggle a year getting this terrible stuff...spend that much money...and buy a warranty to have to give it back again! Its just not right! I bought Lazy Boy because I grew up learning that they were top of the line....clearly not anymore. And they dont take care of their customers. Now I have 2 parts sitting here and I don't want to keep giving them more money.

Frequently Asked Questions About La-Z-Boy Greenfield

What types of furniture does La-Z-Boy Greenfield offer?

La-Z-Boy Greenfield offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers with customizable styles to fit your home's unique look.

What are the regular business hours of La-Z-Boy Greenfield?

La-Z-Boy Greenfield is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.