Extra Space Storage

4.8
635 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6805 S 27th St in Franklin, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, heated loading bay, vehicles are allowed in drive-up units, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6805 S 27th St, Franklin, WI
53132, United States

Hours

Reviews

4.8
635 reviews
5 stars
580
4 stars
28
3 stars
8
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Wes and Tina, for their exceptional hospitality, knowledge, and willingness to help.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.

Pricing Issues

Several customers expressed dissatisfaction with frequent price increases, which often doubled their initial rates, leading some to seek alternative storage options.

Convenience

The facility's climate control, easy access, and user-friendly online management system were highlighted as significant advantages.

Overall Experience

Most reviews reflect a high level of satisfaction with the overall experience, recommending the facility for its service and cleanliness despite concerns about pricing.
  • SM
    Sherrie Multhauf
    Nov 10, 2025
    5.0
    I will use this company for any storage needs I have in the future. The staff was amazing and the facility was super clean.
  • DB
    Debra Bender
    Nov 5, 2025
    5.0
    I was helping a friend move from her storage unit into a new apartment when I first experienced Extra Space Storage. I was immediately impressed with the cleanliness, the large drive-in space that keeps you warm & dry while loading/unloading, the many carts that were available for moving items, and how well lit the building was. All that, and the bathroom was sparkling clean! What impressed me even more is that, I called Extra Space Storage later because I misplaced an item, and they were so helpful. Wes even looked through hours of video to help me. I am so grateful and I recommend Extra Space Storage to everyone.
  • BS
    Ben Sommerfelt
    Oct 31, 2025
    5.0
    Clean building. Great customer service. Hours of availability where good. Climate control was always working. No bugs or rodents. Easy in and out
  • LM
    Larry Mack
    Oct 28, 2025
    5.0
    Wes was amazing , great hospitality, great knowledge , really homey feeling he brought ! Definitely will do more business !
  • ER
    Erik Rowley
    Oct 27, 2025
    5.0
    I love that this is a wonder temp controlled facility with a very large overhead door to enter and exit. The staff are very helpful with my need of multiple units. You couldn’t ask for a nicer facility and staff.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.