As the trusted home improvement store near you, Lowe’s in Delavan, WI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Many customers reported poor experiences with customer service, including unhelpful staff and rude interactions.
Delivery Issues
Numerous complaints about delivery delays and poor handling of appliances, leading to frustration among customers.
Product Availability
Some customers found the store well-stocked with items they needed, while others experienced issues with incorrect inventory and product availability.
Installation Problems
Several reviews highlighted issues with installation services, including poor workmanship and lack of follow-up from the installation team.
Mixed Staff Experiences
While some customers praised helpful and friendly staff, others reported negative interactions, particularly with management.
CY
Cindy Yager
1 day ago
3.0
We purchased carpet for 3 rooms and stairs. The assistants at the store were very helpful and the order was processed without any problems. Then came installation day. We moved 3 rooms of furniture out of the way to prepare for the install which wasn't an easy task. The morning of the install we got a call letting us know the time frame for it. The time came and nothing. We called twice asking for an update and no reply. Finally received a call from the installer and they said "we forgot". Can we reschedule 4 days from now! Are you kidding me?! We said no. Send someone tomorrow. A different installer showed up on time the next day and did a good job. We won't be buying carpet at Lowe's again.
DP
Dillon Phillips
1 day ago
5.0
Great location, very easy to find what I was looking for!
BH
Bradley Hughes
Jan 5, 2026
2.0
Clean store , everything in order. $$ sticker shock on everything.
MH
makayla hines
Dec 22, 2025
1.0
Forgot to place my curbside order yesterday.
Don't do curbside for one smaller item, takes them more than 6 hrs to fufill it.
JW
Jacob Woodbury
Dec 9, 2025
1.0
If I could give zero stars I would. My mother is disabled, and has ordered over 4 appliances from here totaling over 10 grand in the last 4 months alone. She recently ordered a new built in oven from Lowe’s.
First they deceived her and acted like install was included in the purchase then after it was delivered was when she was informed she must pay for install as well. They ended up paying for this, but it’s 2 months and it’s not installed still.
The measurements for the oven were incorrect so when they FINALLY came 3 weeks ago we were unable to get it installed STILL. She then had to pay for her cabinets to be redone to fit the oven because LOWES had incorrect measurement for all of their appliances. By the way, the install team was supposed to do that as well but they were too lazy to do it because it was 6 pm on a Saturday and she was the last stop.
Now both Lowe’s and the install team that work with them refuse to install it and are giving my mother the run around, and Lowe’s refused to allow her to speak to a manager.
The manager, LOGAN at this store is atrocious and you’re absolutely disgusting human beings for taking advantage of a disabled woman who lives off disability.
God sees all of your wrongs. My family will not be purchasing from Lowe’s EVER again. You’ve just lost my entire family as customers.
And now we’re coming for your job too.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Delavan, WI?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment at Lowe's Home Improvement in Delavan, WI.
What are the store hours for Lowe's Home Improvement in Delavan, WI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours on certain dates.
Does Lowe's in Delavan offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the order status changes.
What installation services does Lowe's in Delavan provide?
Lowe's provides installation services for appliances, flooring, windows, doors, cabinets, countertops, HVAC, lighting, and more to help with your home improvement projects.
What are the accepted payment options at Lowe's Home Improvement in Delavan?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places where I can exchange propane while visiting Lowe's?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where you can exchange propane cylinders when visiting Lowe's in Delavan.
If I need locksmith services near Lowe's in Delavan, where can I go?
KeyMe Locksmiths and minuteKEY are nearby locksmith service providers located close to Lowe's Home Improvement for your key and lock needs.
Where can I find dining options near Lowe's Home Improvement in Delavan?
Nearby dining options include Chili's Grill & Bar, Culver’s, It’s Just Wings, Subway, and Panera Bread, offering a variety of American, fast food, and casual dining experiences.
What is a convenient grocery store near Lowe's in Delavan for picking up supplies after shopping?
ALDI USA is a nearby grocery store and supermarket where you can conveniently pick up groceries and other essentials after visiting Lowe's.