Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Delavan, WI Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,093 reviews
5 stars
563
4 stars
282
3 stars
104
2 stars
42
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others, particularly managers, are criticized for poor attitudes and incompetence.
Delivery Issues
Numerous complaints about delivery services, including delays, poor communication, and issues with third-party delivery teams.
Product Availability
Customers appreciate the variety of products available, but some report difficulties in finding specific items or inconsistencies in inventory.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.
Pricing Concerns
Customers express concerns about high prices and corporate greed, particularly in comparison to competitors.
- BCBlaine CunninghamNov 13, 20251.0My 1st ever time at a Lowe's and this place sucked. It was early afternoon on a Wednesday and not busy by any means. I parked and passed a fella taking a pull off the old Penjamin on my way in. I find myself in lighting electrical struggling to find an accessory, no associate in sight while walking down 2 aisles to ask for help, so I pressed some anti theft cage assistance button which brought a keyholding fella from not that department who tells me he can't help me and that, I'm not shitting you, "Dave's the guy you wanna talk to but he's not here right now, he's on lunch. Can you wait that long or maybe come back? " I'm old school, I knew this might be my once in a lifetime opportunity. I needed to confirm. "So what you're telling me is Dave's not here...and nobody else can help me?" He says again, "no, Dave's not here" How I kept a straight face, I don't know... Disappointed, my next quest was to get 4 4' pressure treated 2x8, common stock in most any lumberyard which this place doesn't, but they will cut an 8' in half. If the saw worked. Which it didn't. And idk, you'd think that in a store that sells saws, you'd think they'd just use 1 of those to replace it but apparently that's just not possible, sorry. I left without the purpose to justify the trip, but with a terrible 1st impression and shopping experience. On my journey to the menards a good minute down the road, I did wonder if that was Dave I'd passed on my way in...
- MOM word OlogyNov 9, 20251.0My experience at the Delavan Lowe’s was so unacceptable that I feel obligated to share it. I came in specifically to inquire about purchasing the Yukon Cornelius and Hermey the Elf animatronic displays — items that are completely sold out online, unavailable at every Lowe’s in the region, and only being resold on eBay for double or triple the original price. Knowing how hard these items are to find, I approached the staff politely, explained the situation clearly, and was ready to pay full price on the spot. Instead of receiving the basic respect and customer service any shopper deserves, I was spoken to rudely, dismissed without any real explanation, and treated like my request didn’t matter at all. Watching other customers receive friendly assistance while I was brushed off made the experience even more upsetting. What makes this treatment even more unacceptable is what happened afterward. I drove to the Lowe’s in Lake in the Hills, Illinois, and the difference was night and day. The staff there were respectful, professional, and willing to actually check availability. Once they confirmed that Yukon and Hermey were sold out online and in every other store, they had no problem selling both display units to me. They treated me like a valued customer — something the Delavan store failed to do. The contrast between the two stores was shocking. Delavan made me feel unwelcome, dismissed, and singled out for no clear reason, while Lake in the Hills treated me with fairness, dignity, and professionalism. The Delavan location needs serious improvement in how they speak to and treat their customers. No one should leave a store feeling the way I did.
- ZRZach RNov 7, 20251.0Found something advertised cheaper online. Went to click the link to purchase it. The item was a good $100 then originally advertised. They wouldn’t price match
- ARAlvaro RamirezOct 31, 20251.0I’ve been a loyal Lowe’s customer for a very long time. Unfortunately, my hometown store didn’t have what I needed, so I had to drive all the way to the Devan, Wisconsin location. The woman working at the Pro Desk today was very unpleasant and had a bad attitude. It was a disappointing experience, and honestly, it will deter me from ever coming back to this location. Despicable service.
- PKPamela Kenealy-BunyeaOct 11, 20255.0Been to the Delavan store many times and the employees are ALWAYS very helpful, as I usually have questions re: where can I find this item, or, do you carry this brand, etc. I am NOT kidding, everyone who works there whom I have run into in the store or garden dept. have always been top notch. Even picking up mulch this spring, both the checkout lady and the young man loading 10 heavy bags into my van, we're both professional and polite. The prices have gone up on just about everything at Lowe's but I dont want to buy EVERYTHING at Walmart next door.... so I recommend this Lowe's if you want a "step up" in quality of items.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Delavan, WI?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment at Lowe's Home Improvement in Delavan, WI.
What are the store hours for Lowe's Home Improvement in Delavan, WI?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours on certain dates.
Does Lowe's in Delavan offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the order status changes.
What installation services does Lowe's in Delavan provide?
Lowe's provides installation services for appliances, flooring, windows, doors, cabinets, countertops, HVAC, lighting, and more to help with your home improvement projects.
What are the accepted payment options at Lowe's Home Improvement in Delavan?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any nearby places where I can exchange propane while visiting Lowe's?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier where you can exchange propane cylinders when visiting Lowe's in Delavan.
If I need locksmith services near Lowe's in Delavan, where can I go?
KeyMe Locksmiths and minuteKEY are nearby locksmith service providers located close to Lowe's Home Improvement for your key and lock needs.
Where can I find dining options near Lowe's Home Improvement in Delavan?
Nearby dining options include Chili's Grill & Bar, Culver’s, It’s Just Wings, Subway, and Panera Bread, offering a variety of American, fast food, and casual dining experiences.
What is a convenient grocery store near Lowe's in Delavan for picking up supplies after shopping?
ALDI USA is a nearby grocery store and supermarket where you can conveniently pick up groceries and other essentials after visiting Lowe's.