Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
556 reviews
5 stars
542
4 stars6
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Clint, Brittney, and Jackie, received high praise for their knowledge, helpfulness, and friendly demeanor, contributing to a positive shopping experience.
Product Quality
Customers expressed satisfaction with the quality and comfort of the mattresses and pillows, highlighting their effectiveness in addressing sleep-related issues.
Store Environment
The store was noted for its cleanliness and inviting atmosphere, enhancing the overall shopping experience.
Delivery Issues
Several customers reported dissatisfaction with the delivery process, citing poor communication and delays after the purchase.
- KDKatie DowlingJan 5, 20265.0Brittney was great! She was so knowledgeable
- JSJohn SmithJan 5, 20265.0Tempur-Pedic needs to do a better job of advertising these “flagship” stores. Nobody knows they exist. Product knowledge there is far superior to your retail partners.
- MGMason GarvensDec 29, 20255.0Great experience, wonderful staff!
- MGMason GarvensDec 28, 20255.0Amazing experience, favorite products ever, exceptional service
- TBTim BernickyDec 26, 20251.0These beds are very bad on your lower back.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my existing bed frame with a Tempur-Pedic mattress from this store?
Yes, Tempur-Pedic mattresses are designed to fit most standard bed frames. Ensure the frame provides a flat, solid surface with adequate center support to maintain your mattress warranty.
How will my mattress be delivered when I purchase from the Tempur-Pedic Flagship Store in Brookfield?
Most Tempur-Pedic mattresses are delivered with free White Glove service, which includes setup and removal of packaging, except for the TEMPUR-Cloud model, which ships compressed for self-setup via UPS without old mattress removal.
What are the store hours for the Tempur-Pedic Flagship Store in Brookfield, WI?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Are there options for customized Tempur-Pedic mattresses for RVs or boats available at this location?
Yes, customization is available through an authorized partner to fit non-traditional shapes and sizes. Customers should have custom dimensions ready to expedite the process.
Does the store offer replacement covers for Tempur-Pedic mattresses?
Yes, replacement covers for removable mattress covers are available online or through in-store assistance for older or unlisted models.
What payment methods does the Tempur-Pedic Flagship Store accept?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Which nearby clothing stores can I visit while shopping at the Tempur-Pedic Flagship Store?
You can also explore nearby stores such as Twigs, lululemon athletica, Anthropologie, Brooks Brothers, and Evereve for a variety of fashion and clothing options.
Are there nearby dining options close to the Tempur-Pedic Flagship Store in Brookfield?
Yes, nearby restaurants include Here Chicky Chicky, Sweetgreen, BelAir Cantina, Grimaldi's Pizzeria, and Le Macaron, offering a range of cuisines from Tex-Mex to French desserts.
Can I find wellness or spa services near the Tempur-Pedic Flagship Store?
Yes, you can visit nearby wellness spots like Bluemercury Day Spa, Corners of Brookfield beauty and spa, and Anthony Vince Nail Spa.
Is the Tempur-Pedic Flagship Store accessible for customers with disabilities?
Yes, the store has wheelchair accessible entrances and parking to accommodate customers with disabilities.