Extra Space Storage

4.7
184 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2735 N Calhoun Rd in Brookfield, WI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2735 N Calhoun Rd, Brookfield, WI
53005, United States

Hours

Reviews

4.7
184 reviews
5 stars
161
4 stars
7
3 stars
2
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Asia and Brionna, for their helpfulness, friendliness, and professionalism.

Cleanliness and Security

The facility is frequently described as clean, secure, and well-maintained, with good access features.

Pricing Issues

Numerous reviews highlighted concerns about frequent and significant price increases after initial rental agreements, leading to dissatisfaction among customers.

Mixed Experiences

While some customers had positive experiences, others reported serious issues with management and service, particularly regarding communication and problem resolution.
  • DM
    Daniel Merkel
    6 days ago
    1.0
    What does a person look for in a storage facility, aside from the obvious (location)? I'll tell you what I was hoping for. 1. A place that keeps my stuff protected 2. Easy and safe access 3. Responsiveness to any problems that may arise 4. Good, honest pricing And what I got was: 1. A leaky roof, and being told to empty my unit to fix the problem. Fortunately I argued my way out of that stipulation because we had a tidy and organized space. 1.5: A leaky roof - yes I'm repeating this because the problem occurred again, and I just dealt with it by way of a strategically placed bucket until I left my unit for good. So if your storables need to stay hydrated, I've got a unit for you that just vacated! 2. The app to open the gate worked exactly twice over the course of almost a year. Most of the time the geofencing was faulty and wouldn't let me open the gate from my phone. 3. After a big snow and ice storm, the entire lot was left unplowed for over a week, leaving glare ice with zero traction for shoes or tires. I complained 3 times, only to be given excuses about the plow company not showing up. This is a major safety issue and there are other plow companies in the world, figure it out. 4. Pricing is weird and gimmicky with higher prices if you take advantage of the first month free promotion; just give me an honest and decent price, quit over-complicating it. 5. Should any of the above issues not be resolved to your satisfaction, can you call a corporate number to have these issues addressed? Absolutely not. Every number you call leads you right back to the local branch that you're renting from. Got a problem with your local management not taking action on plowing and salting? Tough luck, go get some knee pads and a helmet. Suffice it to say I am thrilled to have found a shop space for my business so I don't have to worry about my employees slipping and injuring themselves.
  • SW
    Sydney Woda
    Dec 31, 2025
    5.0
    Very pleased with our storage and the management with it! We had some issues and they were very quick to get them fixed. Highly recommended!
  • JP
    Jim Prothero
    Dec 18, 2025
    5.0
    Storage space was clean. Access via keypad was good. Access via app never did work.
  • SC
    Samantha Cavazos
    Dec 14, 2025
    1.0
    Do not rent this warehouse. One day, without any prior notice, you receive a message saying they will triple your rent. It is expensive, has misleading pricing, and on top of that, they never clean. The floor often has ice, which is very unsafe. Very bad experience.
  • CC
    Colleen Calvy
    Dec 11, 2025
    5.0
    I have another unit at this facility and needed a place for my trailer. Happy that I got help right away and feel that my property is secure. Andrew helped with information and gave very friendly and prompt service. He was happy to walk me through the process!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.