Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Yakima, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,882 reviews
5 stars
888
4 stars
513
3 stars
207
2 stars
88
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being helpful while others are unresponsive or dismissive.
Product Availability
Customers generally found the store stocked with a variety of home improvement items, although some reported issues with specific product availability.
Delivery Issues
Several reviews highlighted problems with delivery services, particularly regarding large appliances and the handling of returns.
Store Environment
The store is noted for being clean and organized, but there are complaints about the reliance on self-checkout and lack of staff assistance.
Helpful Staff
Some employees received praise for their knowledge and assistance, particularly in departments like paint and appliances.
- JPJennalyn PettisNov 16, 20255.0Fabian is very helpful and he is able to answer all our questions.
- KBKristi BellNov 1, 20255.0NlMade some big purchases for cabinets, sink and faucet. A young man, Matt in the Millworks section, was so helpful in finding the correct product and patient with all the questions that we had. I appreciated his knowledge and his experience shows.
- JRJennifer RandOct 29, 20251.0The manager on duty Alex helped load 12 chairs into my cart that we're all in a spot that said $14.98. however when I got to the register they ring up at $29.98 each. He acknowledged that they were in the wrong spot but refused to sell them to me at the clearly marked price because they were in the wrong spot. I asked for the customer service number he told me that it was on the website somewhere at the bottom after searching for it I find that they are already closed 4:30 in the afternoon our time. There was more associates than customers in the store and now I understand why. Their customer service is always lacking.
- ASAlex SandovalOct 28, 20255.0Fabian helped me get a brand new washer and dryer was super helpful. Made it very simple to make a purchase with detailed information about every washer and dryer hands down. Best experience I’ve had making a home appliance I’m glad I’m a member now
- KSkelly sowderOct 23, 20253.0Stood at the paint counter for 15 minutes while they called for someone multiple times to help me. Meanwhile about 40 different associates walked by and never offered to help one time. Great work lowes
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Yakima, WA?
You can find quality hardware products and construction needs including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Yakima?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's in Yakima offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, water heaters, windows, and many more.
What payment options does Lowe's in Yakima accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's have any special programs or associations?
Yes, Lowe's is associated with programs like Lowe's Toolbox for Education, SkillsUSA, Lowe's Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and others focused on community support.
What are some nearby places I can visit when I go to Lowe's Home Improvement?
Nearby you can find Winco Foods for groceries, Starbucks if you want a coffee break, and the Sherwin-Williams Paint Store for paint supplies.
How can nearby transit stations or parking facilities help me visit Lowe's in Yakima?
Yakima Valley Storage nearby offers truck rentals which can be helpful for transporting large purchases from Lowe's. Also, parking areas around these locations can be convenient for customers planning their visit.
Are there automotive services near Lowe's Home Improvement in Yakima?
Yes, nearby automotive services include Valvoline Instant Oil Change, Splash Express automotive repair, and CLICKIT RV dealers which can assist with vehicle and recreational needs.