Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of salespeople like Omar, David, and Linda.
Sales Experience
The purchasing process was frequently described as easy, smooth, and pressure-free, with staff providing ample assistance and options.
Product Quality
Customers expressed satisfaction with the quality of the furniture and the variety available in the store.
Follow-Up Support
Positive feedback was noted regarding the company's responsiveness to customer inquiries and issues, ensuring a satisfactory resolution.
KB
Kathy Buckingham
1 day ago
5.0
We enjoyed our experience working with Juan. He was attentive, friendly, and well informed about the furniture we were interested in and did purchase. The discount was nice and setting up the delivery was easy.
MR
Maria Ruvalcaba
5 days ago
5.0
You have an employee that goes beyond expectations Mr David Perez explained all aspects of the hide a bed. Also showed us the different choices of colors that we could get and how long it to get it back. David. Is an asset to your business
SD
Stephen Davis
6 days ago
5.0
David was fantastic to work with. Left us to do our search for the perfect entertainment center. Eventually he saw we were dazed and confused. He came over and asked if we had anything specific in mind, and quickly showed is exactly what we were looking for. Purchasing and loading was easy and extremely quick!
MC
Mark Clements
Dec 28, 2025
5.0
We came in to look at sectionals and worked with Juan Delviento. He was patient and not pushy at all. He made sure we got exactly what we wanted that would fit our space. He didn’t rush in helping us make color choices either, he went over a ton of color options and truly listened to what we wanted. Definitely recommend working with Juan, we will never work with another rep. He went above and beyond and we left more than satisfied. Thank you for your patience and helping us make the decision for a perfect sectional that met all of our requests we had. There was a small dark spot on the sofa and he used the stain remover they sell, it worked in no time which definitely helped us make the decision with a lighter color. We cannot wait to get our new sectional. Thank you again Juan for helping us with the decision making process.
TS
Tammy Southards
Dec 19, 2025
5.0
Such a great company to work with. Their customer service is amazing and I have had nothing but success with this company. My last purchase was with Myra. Great customer service skills! The purchase was done over the phone and it went very smooth during the whole conversation. She was able to answer all my questions, set up a smooth transaction and set up an easy schedule for pick up. Thank you Furniture Row for caring about your customers!
Frequently Asked Questions About Furniture Row Center
What types of products can I find at Furniture Row Center?
Furniture Row Center offers a wide range of home furnishings including leather & upholstered furniture, dining and accent tables, sofas, recliners, shelving, bedroom furniture, linens, home accents, and more.
What are the operating hours of Furniture Row Center?
Furniture Row Center is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row Center provide delivery and financing options?
Yes, Furniture Row Center offers delivery services and financing options to help you purchase your home furnishings easily.
Where is Furniture Row Center located?
Furniture Row Center is located at 1807 S. 1st St., Yakima, WA 98903, USA.
What payment methods are accepted at Furniture Row Center?
Furniture Row Center accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Furniture Row Center accessible for customers with disabilities?
Yes, Furniture Row Center has a wheelchair accessible entrance and parking to accommodate customers with disabilities.
What are some nearby furniture stores to Furniture Row Center?
Nearby furniture stores include Oak Express, Denver Mattress, and Sleep Shop of Yakima, offering additional options for home furnishings.
Are there places to get a coffee near Furniture Row Center?
Yes, nearby coffee shops include Indaba Coffee and Starbucks, convenient spots to visit before or after shopping at Furniture Row Center.
Where can I eat near Furniture Row Center?
There are several dining options nearby such as Burger Ranch - South First Street, Mom's Dishes, and SUBWAY, perfect for grabbing a meal during your visit.
What is the contact information for Furniture Row Center?
You can contact Furniture Row Center by phone at +1 509-457-0150 or via email at customerservice@furniturerow.com.