Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Wenatchee, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,076 reviews
5 stars
558
4 stars
237
3 stars
106
2 stars
58
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.
Store Organization
Customers noted issues with store organization and product availability, leading to frustration when trying to find items.
Self-Checkout Experience
Many customers expressed dissatisfaction with the lack of cashiers and reliance on self-checkout, feeling it detracts from the shopping experience.
Product Selection
Overall, customers appreciate the variety of products available, though some have experienced issues with stock levels and order fulfillment.
Staff Attitude
While some staff members are commended for their friendliness and assistance, there are reports of unhelpful or dismissive behavior from others.
- HLHANDYMAN SERVICES STARZ UNIQUE LLCNov 15, 20255.0Excellent service especially in the morning midday. Just try shop in the morning daddy daddy.
- BABobbie AustinNov 11, 20255.0Cam helped me find the right insulation for my project and he helped load sandbags into my SUV. Thanks Cam!
- DDDmitriy DoroshenkoOct 31, 20255.0It's a good store with always attentive salespeople.
- DRDale RitterOct 2, 20254.0Most of the staff were very helpful, but there were a few instances where staff would attempt to look for items and they ended up being somewhere else. James in lumber helped me on two different occasions and his efforts to ensure that I got what I needed in outdoor lumber was excellent. Overall, I was able to get what I needed for a large deck project
- RPRicardo PerezSep 22, 20255.0I’ve consistently had great experiences at Wenatchee Lowe’s. Helpful staff are easy to find, even on busy weekdays. The lumber loading area makes picking up large items easy, and the parking lot is well laid out with ample space. Product selection is comparable to Home Depot, but overall customer service and convenience give Lowe’s the edge.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Wenatchee, WA?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Wenatchee?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's in Wenatchee offer in-store pickup and delivery services?
Yes, this location provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Wenatchee?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are language translation services available at the Wenatchee Lowe's store?
Yes, Lowe's offers in-store translation services for languages other than English and Spanish to assist customers.
What nearby hotels can I stay at when visiting Lowe's in Wenatchee?
Nearby hotels include Red Lion Hotel Wenatchee City Center and Residence Inn by Marriott Wenatchee, offering convenient accommodations for visitors.
Are there any nearby parks where I can relax before or after shopping at Lowe's?
Yes, Badger Park Dog Park is close by, where you can enjoy outdoor activities or take your dog for a walk.
What home improvement services are available near Lowe's in Wenatchee?
Nearby services include Exterior Project Services for home projects, Schmitt Electric for electrical needs, and Young Bucks Landscaping and Tree Service for landscaping and gardening work.
How can nearby transit or business locations assist me in finding Lowe's in Wenatchee?
Using local landmarks such as the Red Lion Hotel Wenatchee City Center or services like Minute Key can help orient you to the area and make finding Lowe's easier.