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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent a space?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or through the mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
No long-term obligations here. We rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, for your peace of mind we sell locks! We also offer boxes and moving supplies for your one-stop shopping convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you guys offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you guys offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers on weekdays?
US Storage Centers is open from 9:30 AM to 6:00 PM Monday through Friday.
Is US Storage Centers open on Sundays?
No, US Storage Centers is closed on Sundays.
Can I access my storage unit outside of office hours?
Yes, the facility provides gate access from 6:00 AM to 9:00 PM every day, allowing you to access your unit outside office hours.
What types of items are prohibited from being stored at US Storage Centers?
Items such as liquids, explosives, flammable liquids, toxic materials, and perishables cannot be stored. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, US Storage Centers offers month-to-month rentals with no long-term obligations.
What forms of payment are accepted at US Storage Centers?
Payment can be made via checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online and do I need to pay to reserve it?
Yes, you can reserve online hassle-free without any credit card holds. Visit their website to reserve your unit.
Are boxes, locks, and moving supplies available for purchase at the facility?
Yes, US Storage Centers sells locks, boxes, and moving supplies for your convenience.
How can nearby businesses like The Home Depot help during my storage rental experience?
The nearby Home Depot offers home improvement supplies and tool rentals, which can assist you with moving, packing, or DIY projects related to your storage needs.
What dining options are available near US Storage Centers for a quick meal before or after my visit?
Nearby dining options include Krispy Kreme for donuts, Burger King, McDonald's, Taco Bell, Panda Express, Wendy's and Shake-N-Burger, providing a variety of fast food and casual dining choices.
Are there any nearby services to help with keys or garage doors at US Storage Centers?
Yes, nearby services include Minute Key and Expert Locksmith Store for key and lock needs, as well as Experts Garage Door Repair Installation Process for garage door services.