Lowe's Home Improvement

Reviews

• RR

  R

  3 days ago
  1.0
  I stopped shopping at Home Depot because they’re putting flock cameras in all of their parking lots and I do not want to be surveilled like that. Just pulled into your parking lot and instantly started getting some really strange feedback over Bluetooth. I look up to see that you people are putting flock cameras in your parking lot too. So I am done with you. I don’t really care about your silly little veteran, discounts, and special parking spaces. You dishonor my service and the service of every veteran with your use of those flock cameras. You people disgust me just as much as Home Depot.
• IS

  I.C. Spirits

  Feb 14, 2026
  1.0
  They force you to use self checkout but don’t offer an employee discount for doing their job for them. No longer spending my money at Lowes.
• KM

  Kayti Moody

  Jan 30, 2026
  5.0
  Best Hardware store around. Easy parking, clean open isles.
• KN

  Karin Nealon

  Jan 27, 2026
  5.0
  Wow! We are renovating a home and need quite a few things including cabinets. The cabinet department has the most patient, dedicated and smart designer, Mia. I can’t say enough about how much work she did to support us on our dream kitchen. She was incredibly patient with the level of detail my husband wanted (and even I was not as patient). She came on her day off to help us finish it before the sale ended and had already put in like 10 hrs on it. The department lead for cabinets was so helpful to get us what we needed too. I would also like to add that every department has staff that really know their stuff from appliances, to millwork, to paint, we have met them all! My interaction with Kate in the paint department. impressed me. She not only knows basically all products they carry, but she also has made sample demos to show first hand what they look like. Frog tape vs Blue tape was my favorite. The staff is so nice and they even know us by name (that’s how often we are in there). The store has been unlike any other Lowes we have been to and certainly better than the competitor across the street.
• DJ

  David Jolivette

  Jan 7, 2026
  1.0
  This is an outline of an event that started on 12/27/2025. On black Friday I went into Lowes on 18801 SE Mill Plain Blvd, Vancouver. They were having Lowe's employees greet you at the door and signing you up for a furnace inspection for $8.99. This was to include replacing furnace filters. Our furnaces are older and were convinced by these people what a deal it was, since the furnace filters alone are more than that. I verified at the time that would be the price for both furnaces, meaning the 8.99 each. They checked and said yes. Through various conversations I would get phone calls from Gaxxx, saying this is Lowes calling and I would question that because she worked for a company called Service Patriots? I also told her the size of both furnace filters I needed, and she thanked me because she said they don't carry them on their truck, which I thought was odd because that was part of the deal. On 12/27/25 in the morning I received a call from Lowes saying Service Patriots could be there early, so they came at 9 instead of 1. About 9 a gentleman named after a biblical character that has something to do with being thrown into a furnace (not making this up, and I am not putting actual names in here in order to protect their privacy). Nice young man and he started the inspection on furnace number one. The furnace is now torn apart, blower motor on the floor and he uses a tv camera device which he told be broke the day before and after much conversation said this could not be put back together for these reasons, motor was overamping, the computer board showed signs of wear, the heat exchanger was bad, and grease spots on the blower. Same diagnoses for the second furnace. That night was going to be the coldest night of the year down to 30 degrees. By the way I said how much to just replace the parts, and he said they don't do that because parts are old, and probably can't be bought, but the intention was to put in two new furnaces for a cost of approximately 46,000.00 dollars and the brand was Goodman. This information came from the 2nd Guy, named after one of the apostles, again I am not using names here, who just happened to be in the area at that time and could come right over because he was down the road on a Saturday in a rural location. I happen to have a very good friend in the HVAC business, and while I told them I was talking to my sister I was talking to this guy about what is going on. He has 30 plus years in the business. First of all, if the furnace were defective like they said there would be limit switches that would turn off the furnace if it was overheating. They said it would be putting co 2 out and must be replaced and they are turning off the gas. Our guy said this is a gimmick. First of all, we have c02 detectors. Our guy said its part of the gimmick. He walked me through the process. They come out, tear your furnace apart, tell you it is defective, bring in the sales guy and under pressure and the promise of having someone out right away. That does not give you time to research anything especially when you have no heat. In addition, they were going to have a full replacement crew there at 8 am on Monday. Nothing is making sense, both furnaces were fine. I don't have room to cover the scamming that was now taking place. They left a 6 pm that night, after my insistence they were not leaving until they put the furnace back in working condition and that involved calling a supervisor and letting them know no one was leaving until that was done. One more thing, they both had to use our bathroom after being there for about eight hours. One plugged the toilet and never mentioned it until someone in our family used it, and the other used one upstairs and never flushed after I found the mess four days later. I cleaned the mess. (Several gagging sessions. On Monday, Service Patriots wanted a check, and I said I could not get them the money that fast. Our guy's review, nothing wrong with furnaces although one was not put back correctly. Lowes manager Rxx has not followed up.

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