As the trusted home improvement store near you, Lowe’s in Vancouver, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and unhelpful associates.
Product Availability
Customers noted issues with stock levels and product availability, with some expressing disappointment over limited selections.
Store Experience
The store environment received mixed reviews, with some customers appreciating cleanliness and organization, while others found it chaotic and poorly stocked.
Pricing Concerns
Several reviews mentioned that prices at Lowe's can be higher compared to competitors, leading to some customers choosing to shop elsewhere.
Installation Issues
Customers reported significant problems with installation services, including poor communication and unsatisfactory outcomes.
RL
Robert Laxson
Dec 30, 2025
1.0
Bought a range vent hood that was shipped. Finished the kitchen and went to install it, has a big dent from shipping on the side of it. Go to return it and Noah at the return desk says I have to talk with the warehouse they contracted with for the purchase. I paid Lowe’s, not the contracted warehouse. It was damaged in shipping and is unusable. I don’t want money, just a working/viable replacement. Poor customer service, policy, etc. I’ll continue working with other stores whenever possible and avoid Lowe’s when I can.
Edited to respond to Lowe’s reply:
I called that phone number and they also declined to assist. The manufacturer thankfully stepped in when Lowe’s should have.
JJ
Jared Wade (jfent)
Dec 28, 2025
4.0
Lowes.... better than HD any day after the week.
SW
Sirilak Wattanachai
Dec 23, 2025
5.0
I always look for lovely plants. It’s a great idea to bring flowers home on a special day.
MB
Michael Billeter
Dec 22, 2025
5.0
Fast reliable option for home improvement for over 20 years
CC
Crystal Atkinson (Crystal in the Couve)
Nov 22, 2025
4.0
This is a big location and yet they have limited stock on certain things. The staff are helpful though to help find things to order online. The store seemed like it was under improvement and not very organized. We all have room for improvement though! Plenty of parking and it's nice that they have parking designated for Veterans and do offer Military discounts.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Vancouver, WA offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Vancouver?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sundays. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement in Vancouver offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find products online at Lowe's?
You can search using keywords, Lowe's item numbers, brand names, or manufacturer’s model numbers. Browsing by department is also available to explore their wide selection.
What payment options are accepted at Lowe's Home Improvement in Vancouver?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Moen, Kohler, and many more.
Are there any installation services available at Lowe's?
Yes, Lowe's offers installation services such as appliances, blinds, cabinets, countertops, doors, flooring, HVAC, lighting, roofing, and many others.
What other businesses are nearby Lowe's Home Improvement in Vancouver?
Nearby places include Minute Key (key and locksmith), Blue Rhino Propane Exchange, Carl's Jr. (fast food restaurant), Fatty's Sports Page (sports bar), AFC Urgent Care Orchards (emergency room), O'Reilly Auto Parts, and Black Rock Coffee Bar among others.
Are there dining options close to Lowe's for a meal before or after shopping?
Yes, there are several dining options nearby including Carl's Jr., Fatty's Sports Page, Muchas Gracias Mexican Food, Pizza Hut, Jack in the Box, Shari's, and Baskin-Robbins ice cream shop.
Can customers conveniently access key and locksmith services near Lowe's in Vancouver?
Yes, multiple key and locksmith services like Minute Key and KeyMe Locksmiths are located close to Lowe's for customers who may need these services.