Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Vancouver, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,525 reviews
5 stars
1,233
4 stars
613
3 stars
271
2 stars
122
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unhelpful or rude.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock levels and the accuracy of online inventory.
Store Experience
Many customers enjoy the store's atmosphere and cleanliness, but some report long wait times for assistance and checkout.
Installation Issues
Several reviews highlight problems with installation services, including poor communication and unsatisfactory work.
Staff Knowledge
While some staff members are noted for their expertise, others lack product knowledge, leading to customer frustration.
- CCCrystal Atkinson (Crystal in the Couve)2 days ago4.0This is a big location and yet they have limited stock on certain things. The staff are helpful though to help find things to order online. The store seemed like it was under improvement and not very organized. We all have room for improvement though! Plenty of parking and it's nice that they have parking designated for Veterans and do offer Military discounts.
- NRNate ROct 27, 20255.0Always a fun experience. The Lowe's staff has an answer every time and if not knows who does.
- ASAaron SimmonsOct 17, 20254.0Had keys made. In and out in 10 min. Staff was helpful.
- MDMatthew DavidsonOct 14, 20254.0Its good. Has some stuff home depot dosen't carry. Some employees are great and helpful, others seemed like they didn't want to be there. No complaints!
- LGLuis GTRSep 30, 20255.0This morning was an amazing experience at Lowe's. I'm a general contractor and I travel from place to place I had some hardwood floor to return... And since I wasn't able to travel with the leftover hardwood floor John the manager made my day 💯 his performance was outstanding. His customer service was fabulous. John as a store manager is a perfect fit - to represent Lowe's.. great staff. Definitely A-10 . Very respectful... Very understanding and great customer service good job Lowe's we need more people like him... Again thanks Lowe's and thank John -store manager...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Vancouver, WA offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Vancouver?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 7:00 AM to 8:00 PM on Sundays. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement in Vancouver offer order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find products online at Lowe's?
You can search using keywords, Lowe's item numbers, brand names, or manufacturer’s model numbers. Browsing by department is also available to explore their wide selection.
What payment options are accepted at Lowe's Home Improvement in Vancouver?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Moen, Kohler, and many more.
Are there any installation services available at Lowe's?
Yes, Lowe's offers installation services such as appliances, blinds, cabinets, countertops, doors, flooring, HVAC, lighting, roofing, and many others.
What other businesses are nearby Lowe's Home Improvement in Vancouver?
Nearby places include Minute Key (key and locksmith), Blue Rhino Propane Exchange, Carl's Jr. (fast food restaurant), Fatty's Sports Page (sports bar), AFC Urgent Care Orchards (emergency room), O'Reilly Auto Parts, and Black Rock Coffee Bar among others.
Are there dining options close to Lowe's for a meal before or after shopping?
Yes, there are several dining options nearby including Carl's Jr., Fatty's Sports Page, Muchas Gracias Mexican Food, Pizza Hut, Jack in the Box, Shari's, and Baskin-Robbins ice cream shop.
Can customers conveniently access key and locksmith services near Lowe's in Vancouver?
Yes, multiple key and locksmith services like Minute Key and KeyMe Locksmiths are located close to Lowe's for customers who may need these services.