Extra Space Storage

4.7
368 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9606 NE 76th St in Vancouver, WA today! Our large selection of storage units, drive up access, drive up units, exceptional security, ADA compliant, covered loading bay, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9606 NE 76th St, Vancouver, WA
98662, United States

Hours

Reviews

4.7
368 reviews
5 stars
323
4 stars
20
3 stars
4
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Ken and Paige, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is generally reported as clean and well-maintained, although there are concerns about pest issues.

Pricing Issues

Several customers expressed dissatisfaction with frequent rent increases and perceived price gouging.

Convenience

Many customers appreciated the easy online rental process and accessibility of the storage units.

Security Concerns

While security against theft is noted as good, there are significant complaints about rodent problems affecting stored items.
  • SS
    SK Stuttgart
    Jan 3, 2026
    1.0
    It Sucks now that Ken is gone… So I had given this ExtraSpace Storage 5-stars before when Ken was (still) the Manager, who had cleaned it up, gotten rid of the Horrible Tenants, Gave the Utmost Professionalism, Communication, and who helped keep the Rates Reasonable. Now only 3-4 Months later, I just saw my Rates go up $30 - inc the late fee suddenly jump +$5 and a new guy (but oh, He made sure to say he was NOT new to ExtraSpace) James, GASLIGHT me on the phone to Conservations we had earlier about my Rates. Paige was also cool too BEFORE with Ken— now she’s gotten Weird and Snooty too. So now what used to be $109, I am paying $156 within a MONTH of this new Guy (after being 2 wks late, but that’s STILL Inexcusable). I was Still paying/Saw my Reasonable Rate only TWO weeks ago after talking to James. Then after I asked why was there no Email Notice, this James said “I Don’t Remember talking to You,” (Gaslighting BS! There’s only 3 of you FT on Staff. He DEF remembered I spoke to him last time.) Then he said, “WA State says we are legally bound to notify by Mail.” BULLCRAP. They DEF shouldve NOTIFIED by Email as well. I almost had moved out 2 Yrs ago bc of Andrew- who was Lazy, Lied, Unprotecting Units, a Stupid Nightmare and EVERYONE hated him (who also apparently Sexually Harassed Women on the Property)— but now I have THIS, Dealing w/ Ripping Off, Abusive and Lying new Management. I am Out-of-State Unfortunately to Eat the Costs, but the next time I am back in the PacNW— I am Moving OUT. Its True, its Not the Space, or even the Price thats the Problem— but the Lack of Communication, Cleanliness, and ATTITUDE of the Managers that Makes the difference in the Storage Business. Very Disappointed now.
  • TR
    Tamico Vivian Rose
    Dec 21, 2025
    5.0
    The gap I spoke to was so kind and personable and sweet. She had to remove my lock and helped me get a new one. She treated me as if I were a good friend. Her name is Paige
  • CH
    Colleen Harrison
    Dec 20, 2025
    5.0
    Paige was the best and has the greatest personality!
  • MW
    Michael Wg
    Dec 20, 2025
    5.0
    My leasing experience here was so easy! I rented online and it was simple and quick. They people who work there are super helpful and friendly! Apparently they really care about the customer experience here! They supply carts for hauling your item to your unit which is the best! Everything was very clean too! Highly recommend if you need a storage unit to talk with James . He was great!
  • KJ
    Krissy Jeska
    Dec 6, 2025
    5.0
    Paige was absolutely amazing! She made renting a unit super quick and easy. I definitely recommend renting from this spot, specifically from Paige😊 Thank you!!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.