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Extra Space Storage
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Extra Space Storage

4.8
(1006 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2625 SE 165th Ave in Vancouver, WA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2625 SE 165th Ave, Vancouver, WA
98683, United States

Hours

Reviews

4.8
1,006 reviews
5 stars
929
4 stars
34
3 stars
14
2 stars
10
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Melissa received numerous accolades for her helpfulness and professionalism, contributing to a positive customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, enhancing customer satisfaction.

Pricing Issues

Several customers expressed frustration over significant rent increases shortly after moving in, leading to negative perceptions of the business.

Security

Customers feel safe storing their belongings, citing the facility's security measures and well-lit environment.
  • RA
    Ron Anderson
    2 days ago
    5.0
    Not only are the ladies that work there awesome, most of the renter are great people too. I highly recommend renting here if you need a storage unit
  • CT
    Cory Tillman
    4 days ago
    5.0
    I wanted to mention Madison, what a delightful, curtious and professional employee! Madison was so helpful & I can tell she takes pride in her job. I wish more people could have the attitude Madison has! She told me she just started a couple weeks ago & I thought wow! You need a promotion already! Thank you extra space storage, and thank you Madison for your amazing service!!
  • JL
    john lemmer
    5 days ago
    5.0
    This is the one , clean, safe, secure and the staff here is attentive, helpful, courteous,, can't say enough good things about this storage facility .. my company had used many different storage facilities throughout portland and vancouver this is not only the nicest but the safest. The entire facility is spotless including the restrooms. Easy freeway access ,, if I could give e 10 stars I would.
  • CL
    Carrie Lujan
    6 days ago
    5.0
    I have been at the storage off of 164th for years. I have never felt unsafe, even if I’m the only one there. It is always immaculate and I have had nothing but positive experiences… many thanks to Madison this week!
  • GM
    Gavin Mulkey
    Jan 23, 2026
    1.0
    SAVE MONEY AND A HEADACHE BY GOING TO SMART STOP SELF STORAGE WHICH IS ABOUT 3 MINUTES AWAY!! This Extra Space location is run by a crazy people!!! Beware!! Stay away!!!! Here we go, where to start? Quite simply, Horrible business with horrible managers. Mellissa the property manager and Margarita the district manager are both extremely petty ridiculous people. I rented here because it was close to my apartment and seemed like a nice place. Here is the thing, this isn’t a nice place. The facility is clean yes. However, if you piss off the manager they will treat you like a criminal and try to steal your belongings. They doubled my rate within 6 months. My unity went from $167 to $398 per month within 6 months of move in. When you call to try and lower your rates they act like you are a horrible person. When you go to move out they make things very difficult by restricting your access times. They even called the police on me for simply having a moving cart in my Uhaul to unload belongings from the cart to the truck. In addition to this they placed a lock on my unit when I was paid in full and had already given them a move out date. Be very weary of Extra Space Storage and especially this location. I have never had a worse experience with any business ever in my entire life. Ask for Cody at Smart Stop Self Storage, he knows how to treat people unlike these clown criminals at Extra Space… **Edit** The reply from Extra Space is a AI reply not from a real person and the number they have simply goes back to the local office. The only person to speak with the local office is the demon which previously mentioned. Not helpful. They didn’t take any of my concerns seriously or even take the time to look into them in any way shape or form. This company is a joke!**

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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