Brand Certified
Lowe's Home Improvement
3.8(2276 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
2701 South Orchard Street, Tacoma, WA
98466, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(253) 460-0471
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/WA-Tacoma/0026
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tacoma, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
3.8
2,276 reviews
5 stars
1,019
4 stars
562
3 stars
269
2 stars
138
1 star
288
- GCGentry Custom5 days ago1.0Only had one register working for that half of the store. The backup went all the way to the second rows when we complained the cashier said yeah there's nothing they can do about it since nothing in that store works and they won't replace or fix it. We waited 23 minutes to get through the cashier
- AMAaron MaruskaMar 29, 20261.0This Lowes location has gone from going to first on the list to last place to visit similar to Home Depot. This store seems to run with minimum staff (well except maybe the contractor area has a few people working before 3pm) and mostly automated pushing you to sell checkout or a phone app for product information and know-how. The parking lot is full of license plate scanners and cameras on a trailer that blast a robotic voice about being watched. Local Police have their own upfront parking spots right before between the Disabled and Veteran spots. Stepping out of my vehicle made me question even shopping here as the “for security reasons” seems more like a front for gathering people’s data for monetization. (I purchased wall hooks that have little if anything to do with my cars license plate.) It defiantly gives off a dark impression of more of a antiseptic prison than a place to shop. A visit that would have included looking at new appliances, became a purchase again for wall hooks (again) and get out of there. Sad to see as this location once was full of help and friendly assistance but also grateful I live in a more populated area where we have options. Not somewhere I could recommend anymore.
- MMMaribethMar 26, 20261.0When an appliance breaks and the manufacturer says they no longer have the parts to fix it contact the store for a return, it will take over a month for the store to give you any information. Do not buy appliances from this store they will not refund you or give you the information to get a refund. Very unhelpful staff
- JSJeff ShafferMar 22, 20265.0NEVER find myself wondering the store. Wonderful customer service.
- TTTadMar 10, 20262.0I've certainly done my fair-share of shopping here over the years, and I have had many positive experiences. However, the customer service at this store is just dreadful. They've even pulled out all the registers and rely on self-checkout (aside from the garden center). I'm sorry, but maybe you didn't get the memo that I don't work for you. There are plenty of hardware stores in town that hire & support middle class workers, and those are the people & establishments that, in my opinion, deserve our money. Hard pass!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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