Business Details
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Portland Avenue Self Storage in Tacoma, WA is ready to help take care of your self storage needs. All of our storage units have direct drive-up access to make loading and unloading as easy as possible. With our wide range of unit sizes and amenities, we can meet any storage need you might have. We also have outdoor parking for boats, trailers, and RVs. Whatever you want to store with us, we have a space for it!
ACCESS HOURS
Mon - Sun 6:00 am - 8:00 pm
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
75 reviews
5 stars
44
4 stars
15
3 stars
5
2 stars
5
1 star
6
- NBNick Bateman4 days ago5.0These people are great. I worked with them on a Uhaul rental and Amberly advocated for me with corporate when they changed the drop off location without me knowing. Treated me with respect, very professional customer service. Would use them again!
- GPGennifer PateSep 25, 20251.0I'd give a zero stars if possible. Do not trust the clerk Bob when he says he updates your info such as a very important phone number. Although my case is not typical I hope this didn't or doesn't happen to anyone else when a loved one passes. The procedures and policies need to be reviewed or this individual re trained properly. It makes no sense to basically fraudulently extort money for over a year from a family member and have no way to update contact information for those paying going forward. In end we did not get to finish the probate process before they auction off my deceased brothers stuff. They sent all notices to the deceased persons address, email, and phone number. Why? Either Bob didn't follow procedures and policies or I suggest your system be updated to handle this kind of situation. The contract was set up in Tacoma but person with different name is paying out of tacoma how does one not look into sending a letter to the paying address when clearly the account is noted original person is deceased. I was never contacted by higher management if this arrangement was not how they run business so I think that should be kept in mind when running business going forward. I don't think it was ethical after already conversing on the phone why the storage had been lost and take 10 more minutes of lecture and attempt to prove I wasn't following up, just to give me what the buyer returned/left. They call me I dont get a bill in writing or by email. Is this not an option your system can handle? I always immediately paid off of the voicemail notice. but thanks to this clerical error of not updating my phone number we lost my dead brothers stuff. On top off that it was absolutely disrespectful after asking multiple qs to see a picture or ask to leave a name and number with the buyer I'm told by Bob 100s of people saw that unit and saw no value in it. I'm not looking sadly for monetary value it was personal value to somone like my brothers 10 year old daughter. Also on the policy how are they are aloud to keep my card on file without a written signature 🤔 and if they went that far of keeping it without written authorization why did they not run the card like they had previously in order for us to not lose the unit?
- ADAlexandra DorningApr 6, 20225.0Good people, good prices
Frequently Asked Questions About Portland Avenue Self Storage
What are the access hours for Portland Avenue Self Storage?
Portland Avenue Self Storage is accessible daily from 6:00 am to 8:00 pm.
What are the office hours for Portland Avenue Self Storage?
The office is open Monday through Saturday from 9:30 am to 6:00 pm and Sunday from 12:00 pm to 5:00 pm.
What types of storage units and amenities does Portland Avenue Self Storage offer?
They offer a wide range of storage unit sizes with direct drive-up access, outdoor parking for boats, trailers, and RVs, and amenities like free truck rental for move-in and onsite moving and packing supplies.
Does Portland Avenue Self Storage provide any special services or customer conveniences?
Yes, they offer online reservations and bill pay, have a resident manager, sell boxes and packing supplies onsite, provide free truck rental for move-in, and offer a 1-year rate guarantee.
Is Portland Avenue Self Storage wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and parking.
Where is Portland Avenue Self Storage located?
It is located at 1421 E 44th St, Tacoma, WA 98404, USA.
What nearby dining options are available around Portland Avenue Self Storage?
Nearby restaurants include Monorom Restaurant (Thai cuisine), Apsara Restaurant (Cambodian & Thai cuisine), El Pique (Mexican and dance club), Tiende y Taqueria Zamora, Taqueria Zamora, My Philly, and Gigo's Jamaican Grill.
Are there any health and medical facilities near Portland Avenue Self Storage?
Yes, nearby health services include Portland Avenue Family Clinic, Dr. Benjamin O. Dy's family practice, Community Health Care - Tacoma Eastside Family Health Center, and Milgard Dental Clinic.
How can nearby U-Haul Neighborhood Dealer help customers of Portland Avenue Self Storage?
The nearby U-Haul Neighborhood Dealer offers truck rentals, which can assist customers in transporting items to and from their storage units conveniently.
What recreational or community activities are nearby Portland Avenue Self Storage?
Nearby you can find Salishan Park-South for outdoor activities and community services like the Tacoma Housing Authority and PHA Clubhouse Tacoma for social support and counseling.