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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tacoma, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
2,106 reviews
5 stars
928
4 stars
542
3 stars
249
2 stars
126
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers frequently mention issues with product availability and discrepancies between online inventory and in-store stock.
Store Organization
Many reviews highlight disorganization within the store, making it difficult for customers to find items.
Checkout Experience
The self-checkout process is criticized for being slow and frustrating, with some customers preferring traditional cashier service.
Staff Knowledge
There are concerns about staff knowledge and training, with some employees being helpful while others lack basic product knowledge.
- JPJillene Partrick2 days ago4.0Helpful when needed and quickly took care of what I needed to get and go.
- MWMarie Williams3 days ago3.0My sis brought vac for return ,ask young man where restroom were told us ,way back store ,we get there he never gave us a code ?
- MSMelissa SchamanskiJan 4, 20265.0I will never shop at Home Depot again. We came here after a disappointing experience at Home Depot, and we were hooked up! We received the knowledge and expertise and experience that we were looking for. We are remodeling and needed a washer, dryer and stove. Frank in appliances helped us and he was amazing! He knew his stuff, was able to brainstorm with us, answer all our questions and he even went above and beyond for another customer Home Depot had also let down. He CARES about his and job and it shows in his service! We will use Lowes for all our home remodeling going forward and will be happy to spend our money here at a company that cares about its shoppers. I live right by Home Depot on South Tacoma Street but will drive out of my way due to the great help! Thanks Frank! You're amazing!!
- BEBill EvansDec 29, 20254.0It was a typical Lowe's. I had a question, found someone quickly and they were friendly and answered my question
- AAAnonymousDec 10, 20252.0It's kind of hard to know how to rate a store like this when, on the one hand, it can be fun to just look around at all the flooring styles, rugs and other home improvement or house-building items but, on the other hand, it seems a lot of the store employees are just dorky in one way or another - kind of hard to find when or if I really do need help and rather annoyingly "available" when I don't. I'll probably end up leaving this same basic review for the Home Depot on Center St. since it seems to be the same story there. So far, only at the Home Depot on Tacoma Mall Blvd. do employees seem to have a more appropriate understanding of how to behave around customers. I don't have a need to browse or shop stores like this very often. But unless I seek out a staff member to let them know I need something, I prefer to shop or just browse *undisturbed*. Here are some pointers: (1) Getting "offended'" with a customer who found it a bit annoying and disrespectful of you to just start trying to talk at their back when they were clearly NOT, primarily because they had their back turned, looking around for assistance is rude and inappropriate. (2) It's not to be presumed or assumed that because I'm a female shopping or "just browsing" alone in a store that my preferred title or name must be "Miss" - and most especially if or when I was clearly NOT actively asking or looking for "help" on finding or buying anything at the moment. (3) "Helicopter" style "customer service" is never a very good approach in any case, but someone's payment card not automatically working in a card reader is not a reason to automatically start "hovering" suspiciously at their side or over their shoulder any more than it's a "cue" that the customer might have a physical or mental disability - unless I ASK or clearly look to you for "assistance", please just stay out of my personal bubble and, yes, my credit/debit card/banking information is still just MY business, not yours. And, sure, I like any little bit of a discount I can get if that's what you're asking as I'm otherwise going through self-checkout - but (4) either just standing around *watching* me or hanging around in kind of a milquetoast or namby-pamby manner is likely going to just annoy me to the point of wanting to just get the heck back out of there more than it's going to "interest" me in anything further. Thank you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tacoma, WA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, garden equipment, outdoor furniture, and more.
What are the store hours for Lowe's Home Improvement in Tacoma?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 7:00 AM to 8:00 PM.
Does Lowe's in Tacoma offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation services?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinetry, doors, windows, HVAC, and more.
Are there any nearby places where I can get my keys duplicated near Lowe's Tacoma?
Yes, there are two nearby key and locksmith services called minuteKEY and Minute Key where you can get your keys duplicated.
Where can I refill or exchange propane near Lowe's in Tacoma?
Blue Rhino Propane Exchange, a nearby propane supplier, offers propane tank refills and exchanges close to Lowe's.
What are some dining options near Lowe's Home Improvement in Tacoma?
You can find local dining options nearby such as Fresh Rolls, a Vietnamese and Asian restaurant with bubble tea, Arnold's Happy Days for American fast food, and Ricos Tacos offering Mexican cuisine.