Brand Certified
Lowe's Home Improvement
3.8(2266 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
2701 South Orchard Street, Tacoma, WA
98466, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(253) 460-0471
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/WA-Tacoma/0026
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tacoma, WA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.8
2,266 reviews
5 stars
1,016
4 stars
559
3 stars
267
2 stars
139
1 star
285
- TTTadMar 10, 20262.0I've certainly done my fair-share of shopping here over the years, and I have had many positive experiences. However, the customer service at this store is just dreadful. They've even pulled out all the registers and rely on self-checkout (aside from the garden center). I'm sorry, but maybe you didn't get the memo that I don't work for you. There are plenty of hardware stores in town that hire & support middle class workers, and those are the people & establishments that, in my opinion, deserve our money. Hard pass!
- BMBruce MMar 7, 20263.0It was okay, but I absolutely detest self checkout. I'm not a store employee and shouldn't have to check myself out.
- CBClaire BrownFeb 27, 20262.0Really frustrated by my experience at this Lowe’s. I went there with the hopes of buying a closet system, and saw this sign that was displayed saying the boards for the closet systems can be cut to size. When I talked to an employee, it turns out they do not offer that service. The supervisor told me that the sign displayed in the store is incorrect. The employees were both very nice but it was frustrating to waste so much time because of false advertising. I was hoping to buy it at Lowe’s but now I have to go to other home improvement stores.
- BUBigfoot UnlimitedDesignsLLCFeb 23, 20265.0We came in to look for plumbing parts for an under-sink replacement/repair. We interacted with several people and everyone was very nice and helpful. Most notably Julian K. who showed us where the parts were and then brainstormed with the repair, and then Nancy at the front cashier area. Super nice super helpful. Looking forward to coming back. 10 Stars!
- BBBarbaraFeb 5, 20261.0Don’t buy appliances. I bought a washing machine, broken after 1 1/2 years, more expensive to replace than repair. Bought a microwave, display lights broken out of the box, no help from customer no service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website