Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.5
986 reviews
5 stars
764
4 stars
98
3 stars
34
2 stars
28
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting their professionalism and willingness to assist.
Product Quality
Many reviews noted the high quality of the furniture, particularly the recliners, with customers expressing satisfaction with their purchases.
Sales Experience
The sales process was generally described as easy and pressure-free, with several customers appreciating the lack of upselling and the attentiveness of the sales associates.
Delivery Issues
Some customers reported delays and issues with delivery, including missing parts and slow repair services, which led to dissatisfaction.
Pricing Concerns
A few customers expressed concerns about pricing, mentioning that some items felt overpriced and that additional delivery fees were unexpected.
- LDLorie Douglas1 day ago5.0Why go anywhere else? We are repeat customers, love the customer service we receive every time we visit. Who else sends a decorator out to your house free of charge to help you visualize your room with the furniture and colors before you purchase a thing? We have been extremely happy both times we have dealt with La-Z-Boy and have no reservations in recommending them!
- RTRick Taylor4 days ago5.0Salesperson was extremely pleasant, patient and helpful assisting us with our purchase of matching recliners. We paid a great price were able to arrange delivery to meet our needs
- KBKristine BlakeNov 16, 20255.0They were friendly, helpful and insured. I got the type of product that was best for me. The in-store service was so welcoming. It was delivered promptly and the delivery service was without question. I am now enjoying my new La-Z-Boy chair. Thank you for all your help.
- DWDave WrightNov 11, 20254.0Incredible service experience - we had a very limited budget to work with but the staff had great patience, creativity, and clarity to guide us to the right chair for my mom. The 4* instead of 5* is really LaZBoy in general - prices have always been high but it’s a real drawback in the current economy. Thank God for sales!!!
- TBTerry & Shaun BlankenshipNov 9, 20255.0Oh my goodness! Julius was the most friendly, helpful, engaging sales associate! I arrived at the Tacoma location about 30 minutes before they closed and when I entered, there were several employees standing and talking. I knew exactly what I wanted, was just unsure of the color. I received a pre Black Friday text; so decided to stop in. After standing in the middle of the store for several minutes looking for someone to come help (I was the ONLY customer in the store), an associate finally approached. He ultimately sat me down with swatches and handed me off to Julius, who truly saved a sale! I purchased the chair I had been eyeing and Julius pointed out one in clearance that was ready to go AND in one of my color choices! He never made me feel rushed (even though it was nearly closing time) and answered all of my questions and scheduled delivery. Now, I am just waiting for the beautiful, leather media recliner for my husband to arrive. Thank you Julius
Frequently Asked Questions About La-Z-Boy Tacoma
What products does La-Z-Boy Tacoma offer?
La-Z-Boy Tacoma offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Tacoma?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Tacoma provide delivery services?
Yes, La-Z-Boy Tacoma offers delivery services.
Is proof of vaccination required to shop at La-Z-Boy Tacoma?
No, proof of vaccination is not required to shop at La-Z-Boy Tacoma.
What payment methods are accepted at La-Z-Boy Tacoma?
La-Z-Boy Tacoma accepts American Express, Discover, Mastercard, and Visa.
Where is La-Z-Boy Tacoma located?
La-Z-Boy Tacoma is located at 6610 Tacoma Mall Blvd, Tacoma, WA 98409, USA.
Are there coffee shops nearby where I can relax before or after visiting La-Z-Boy Tacoma?
Yes, nearby coffee shops include Sofis Corner and Bella Latte, where you can enjoy coffee and meals before or after your visit.
Can I visit other furniture stores near La-Z-Boy Tacoma for more options?
Yes, nearby furniture stores include La-Z-Boy of Tacoma, La-Z-Boy Furniture Galleries, and Rich's for the Home, offering a variety of home furnishings.
Are there any beauty or spa services near La-Z-Boy Tacoma if I want some pampering during my shopping trip?
Nearby beauty and spa options include Dary's Nail Spot, Mr.B's barber shop, Glenda's Beauty salon, Vamp Salon and Spa, and lavishly Smooth Skin.
Does La-Z-Boy Tacoma offer customization and design services for their furniture?
Yes, La-Z-Boy Tacoma provides customizable furniture options along with professional design services to help bring your vision to life.