La-Z-Boy Tacoma

4.5
1037 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Tacoma
6610 Tacoma Mall Blvd, Tacoma, WA
98409, United States

Hours

Reviews

4.5
1,037 reviews
5 stars
810
4 stars
103
3 stars
34
2 stars
28
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and helpful throughout the purchasing process.

Product Quality

Many reviews highlighted satisfaction with the quality and comfort of the furniture purchased, particularly recliners.

Sales Experience

The buying experience was often described as easy and efficient, with no high-pressure sales tactics.

Delivery Issues

Some customers reported issues with delivery, including delays and missing items, though many noted that the delivery personnel were professional.

Pricing Concerns

A few customers expressed concerns about high prices and additional delivery fees, indicating a desire for more transparency in pricing.
  • TT
    THK
    4 days ago
    5.0
    This will be my second chair purchased from this store. The first was 23 years ago. My sales rep, Lydia, was super, friendly, and a pleasure to work with. Can;t wait for my new recliner!!!! Thank you Lydia.
  • TK
    T K
    Jan 4, 2026
    5.0
    Staff was professional, not pushy, and was very knowledgeable about the products. Jeannie helped us find the couches that we had been looking for that best fit our living room and were the most comfortable for us.
  • BE
    bill edmon
    Dec 30, 2025
    5.0
    I am very happy with my purchase. My real joy came from dealing with Ms Allison. She went above and beyond to help me find exactly what I was looking for. Customer service seems to be a thing of the past lately, not with Ms Allison. You are very lucky to have her.
  • JN
    Jana L Norby
    Dec 28, 2025
    4.0
    Sales associate was knowledgeable and helpful, answered all our questions and helped us make a good decision. Alerted us to an upcoming sale that eventually saved us more $. Unfortunately, the associate was taken ill on the day she was to contact us to finalize the deal. After several attempts to contact her over a couple of days (no one told us she was ill) we had to go into the store and work with another associate to complete the purpose. They were very apologetic about the "dropped ball" and all's well that ends well.
  • DW
    Donald M. Wilson
    Dec 20, 2025
    5.0
    We have had great customer service from the Lazy Boy Store in Tacoma WA with a previous purchase and our most recent experience was just as great as our last purchase. Our salesperson this time was Lydia and she provided the “best of the very best” customer service assistance while displaying sincere professionalism throughout our interactions. Lydia displayed expertise of Lazy Boy Store policies and procedures quickly addressing any questions or concerns that we had. Bottom line - once again we experienced top notch and professional service from the Lazy Boy Store in Tacoma WA.

Frequently Asked Questions About La-Z-Boy Tacoma

What products does La-Z-Boy Tacoma offer?

La-Z-Boy Tacoma offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Tacoma?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.