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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1018 S Highland Ave in Tacoma, WA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, elevator access, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
148 reviews
5 stars
125
4 stars
11
3 stars0
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the facilities and storage units.
Customer Service
The staff received numerous compliments for being friendly, helpful, and professional.
Management Issues
Some customers expressed concerns about management practices, including price increases and perceived preferential treatment.
Accessibility
Several reviews noted the ease of the reservation process and access to units, although some mentioned issues with parking and elevator speed.
Security Concerns
A few customers raised concerns about security, including reports of pests and safety issues in the surrounding area.
- DTDiyanah TurnerNov 5, 20252.0I will start out with the positive and the fact that the grounds are clean and the facility itself is clean. However, I have been here for maybe almost a year, give or take. And I have seen the decline since the prior management. The bathrooms do not get cleaned they never have toilet paper and the attitude that comes with the service if she is not talking to her own kind is offensive. Not only have I endured it I have witnessed it. I had brought my dogs inside because it was hot and I was in my storage and so were they. Automatically I see her coming down the hall to I meet me & she literally scolded me about how dogs are not under any circumstance allowed on premises. Fine I took them back to the car and I left. Fast forward 2 days ago I was at my storage and I see this older white male get out of his car with his dog and he was parked in front of office. She said nothing. He even had a hard time with the door so he went in to speak to her and she came and helped and still said nothing. I also asked him has she said anything about his dog, and his response was a resounding “NO.” I just have to say that I have witnessed many preferential acts from her based off color (my belief), and I will stand on that. She is rude and I don’t feel she is the best fit for this kind of job. Also back to restroom I will add some pics. Never is there toilet paper and it is ALWAYS DIRTY! I pray that I find a place so I can be done with this place and the service that comes with it.
- HIHolly IndigoNov 5, 20255.0Super clean facilities. Leslie was so nice! She showed us around and made size plan that worked for us. Overall great experience so far!
- E1El cocho 1Oct 30, 20255.0Lots of help getting moved in quickly. Man at desk at highland location was nice and helpful. Thanks.
- MMmary milesOct 29, 20255.0I called yesterday to reserve a storage unit at Extra Space Storage. All my questions were answered, and a unit was reserved. This morning, I received a call from Jason confirming I had received all the information I needed to move in. I love excellent customer service!!!
- CWCourtney WardOct 20, 20255.0Very good customer service! Thank you for your help and fast services.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Tacoma, Fircrest, Yakima Hill, Ruston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Pearl St and S 12th St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours for Extra Space Storage?
The gate hours are from 6:00 AM to 8:00 PM every day of the week, Sunday through Saturday.
What are the office hours for Extra Space Storage?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this one, offer climate-controlled storage units ideal for temperature-sensitive items.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase moving boxes and packing supplies both online and at the local facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 1018 S Highland Ave, Tacoma, WA 98465.
What is the closest intersection to Extra Space Storage?
The facility is near the intersection of S Pearl St and S 12th St.
Are there nearby storage options to Extra Space Storage?
Yes, 12th Street Storage is another self storage facility nearby and could be an alternative option if needed.
What nearby community amenities can I visit when I come to Extra Space Storage?
You can visit the Morgan Family YMCA or Pearl Street Family YMCA for fitness or swimming activities before or after your storage visit.
Are there any nearby landmarks or places of interest near Extra Space Storage?
Nearby landmarks include Highland Court Apartments and Fountain Courte Apartments, which are prominent real estate locations in the area.