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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1018 S Highland Ave in Tacoma, WA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, elevator access, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.6
157 reviews
5 stars
134
4 stars
11
3 stars0
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Leslie and Steve, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is consistently noted for being clean and well-maintained, although some reviews mentioned issues with restroom cleanliness.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases and unclear pricing policies, indicating a potential issue with transparency.
Facility Security
Customers appreciated the security features of the facility, including gated access and climate control, contributing to a sense of safety.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding refunds and perceived preferential treatment by staff.
- TATheresa AveretteJan 3, 20265.0Arizona is very Friendly.. I appreciate her and what she does for the Company...
- SCSean ColyerDec 20, 20255.0Great hospitality, loved that it’s gated. Very happy with the area we picked out.
- KHKeith HernandezDec 18, 20255.0Had a wonderful experience here . Romeo was very professional and was very knowledgeable of all aspects of the facility. I was asking a lot of questions and he had an answer for each one . Great job. Cheers
- IWIan WallerDec 2, 20255.0Renting out a space in Tacoma, I was helped by Arizona, who was getting bombarded by a series of customers needing help. Somehow, she was able to help me, help the man before me and manage a few others with minor needs all in a timely manner. The whole time, somehow, she kept a great smile on her face and chatted me up. Great customer service. I hope she’s there when I’m there next time.
- NMNoah MoNov 29, 20255.0They were very responsive and the building was always well maintained. They raised my monthly rent a couple times but when i went in to ask about it they adjusted it back down.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Tacoma, Fircrest, Yakima Hill, Ruston, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Pearl St and S 12th St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours for Extra Space Storage?
The gate hours are from 6:00 AM to 8:00 PM every day of the week, Sunday through Saturday.
What are the office hours for Extra Space Storage?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this one, offer climate-controlled storage units ideal for temperature-sensitive items.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase moving boxes and packing supplies both online and at the local facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 1018 S Highland Ave, Tacoma, WA 98465.
What is the closest intersection to Extra Space Storage?
The facility is near the intersection of S Pearl St and S 12th St.
Are there nearby storage options to Extra Space Storage?
Yes, 12th Street Storage is another self storage facility nearby and could be an alternative option if needed.
What nearby community amenities can I visit when I come to Extra Space Storage?
You can visit the Morgan Family YMCA or Pearl Street Family YMCA for fitness or swimming activities before or after your storage visit.
Are there any nearby landmarks or places of interest near Extra Space Storage?
Nearby landmarks include Highland Court Apartments and Fountain Courte Apartments, which are prominent real estate locations in the area.