Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Spokane, WA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
3,403 reviews
5 stars
1,623
4 stars
841
3 stars
393
2 stars
151
1 star
395
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff interactions.
Product Availability
Customers appreciated the wide selection of products available, often finding what they needed at competitive prices.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Delivery Issues
Several customers experienced problems with delivery, including missing items and poor communication regarding orders.
Store Environment
The store was noted for cleanliness and organization, although some customers found it difficult to locate staff for assistance.
- DFDonna Filbert1 day ago3.0I like Lowes except for this day we had a hard time getting help to lift a 193 box onto a cart, which upset me because I asked customer service to send two strong people. They sent 1 girl who couldn't lift it. So she had to repeatedly ask for someone else who did help but my disabled husband had to lift the other end. Then check out had issues at all check out and only 1 guy to assist us all at once. So impersonal to not have any checkers or more than 1. Your check stands are to weird to navigate especially for older folks. Again, to impersonal. Customer service should be #1 !
- JBJoshua Bosworth4 days ago4.0Nice helpful employees
- AZAnthony Zatate5 days ago5.0Employees are helpful, and online orders are smooth and organized. My son thinks it's a treat to get to come here with me.
- RORichard Jay OlsonNov 7, 20255.0Always knowledgeable employees. Kind and helpful. They have a large selection of home and decor plus much more. Also price match so they can't be beat on price.
- RDRussell DupperOct 19, 20255.0Mostly buy home improvement/repair items. Bought new ceiling fan/lights for 2 upstairs bathrooms. Nice selection available at a good price. Fans/lights were only $45 each. Always seem to find what I'm looking for at Lowe's.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Spokane?
You can find hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's.
What are the operating hours of Lowe's Home Improvement in Spokane?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with closures on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers' convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be provided if your order status changes.
What brands are available at Lowe's Home Improvement in Spokane?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Weber, Kobalt, and many more.
Does Lowe's provide installation services?
Yes, Lowe's offers installation services for appliances, flooring, lighting, windows, doors, cabinets, and more to support your home improvement projects.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any nearby places to grab a meal after shopping at Lowe's?
Yes, nearby dining options include Taco Bell, Panera Bread, Jack in the Box, and Jimmy John's, where customers can enjoy quick meals before or after visiting Lowe's.
What nearby services can assist with automotive needs near Lowe's?
Nearby automotive services include Mister Car Wash for car detailing, Max AutoSports of Spokane for used cars, and Arrotta's Mitsubishi for car sales and repairs.
Are there any convenient nearby places for propane exchange or other quick errands near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, and Minute Key offers key and locksmith services for quick isssues.