La-Z-Boy Spokane

4.6
538 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Details

  • Mobile paymentsNot available
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

La-Z-Boy Spokane
10205 N Division, Spokane, WA
99208, United States

Hours

Reviews

4.6
538 reviews
5 stars
430
4 stars
49
3 stars
20
2 stars
11
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, knowledge, and friendliness of the staff, highlighting specific employees like Alejandro, Heidi, and Sarah.

Design Assistance

Many reviews mentioned the excellent in-home design services provided by staff, which helped customers visualize their furniture choices in their spaces.

Product Quality Concerns

Some customers expressed dissatisfaction with the quality of furniture, noting issues like creaking and durability, suggesting a decline in product quality over the years.

Delivery Experience

While delivery service was generally praised, some customers reported long wait times and issues with order updates.

No Pressure Sales

Customers appreciated the non-pushy sales approach, allowing them to make decisions comfortably without feeling rushed.
  • CM
    Connie Mauro
    2 days ago
    5.0
    We visited the lazy boy showroom in Spokane to look at a recliner that I had seen advertised on Facebook. We were greeted immediately by an associate who directed us to what we were looking for and let us know he was nearby if we needed help. After looking around for a bit Jim, a design consultant offered to help me also. He showed me choices of fabrics and explained the options. He was very friendly and helpful, and made the process quick and easy. My husband and I were very pleased with the service. We have purchased many pieces of furniture at this lazy boy location and have always been happy with the outcome.
  • DE
    David Engen
    5 days ago
    5.0
    We’ve always been happy with La-Z-Boy. This time did not disappoint. The service was great from the store all the way to delivery. Our salesman never felt like a salesman. It felt like he was there to help us. We are lifetime customers.
  • BB
    Becky
    Nov 15, 2025
    5.0
    We had a lovely experience with La-z- Boy. Our salesman was patient and explained things well. My husband is disabled and spends a lot of time in his chair and it is worn out making him more uncomfortable than necessary. He is also 6’5” and they have a one of chairs for tall folks! Also, pet friendly fabric! I hope it is a perfect as it sounds. But the purchasing experience was terrific.
  • HM
    Honest Mom
    Nov 14, 2025
    1.0
    REALLY poorly made now, but still very expensive. Not the same quality as in the past. Tried to return due to visible flaws and got the runaround. Beware of the upsale. Still have the recliner couch. Doubt it will hold up to normal wear.
  • JB
    Jeff Bichler
    Nov 9, 2025
    5.0
    Heidi was very attentive to our needs for a new recliner. She took the time to explain the various differences in each chair that we were considering. My wife and I appreciated her sales approach and would recommend friends and family to visit Lazy-boy for their furniture needs.

Frequently Asked Questions About La-Z-Boy Spokane

What types of furniture does La-Z-Boy Spokane offer?

La-Z-Boy Spokane offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.

What are the store hours for La-Z-Boy Spokane?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays 10:00 AM to 6:00 PM, and Sundays 11:00 AM to 6:00 PM, with some holiday schedule adjustments.